Managing the Authentication Service

The Authentication Service is a program implemented within a TrueSight Server Automation Authentication Server that is responsible for authenticating users and issuing session credentials.

In TrueSight Server Automation, the Authentication Server is always part of an Application Server when the Application Server type is set to CONFIGURATION or ALL. For TrueSight Server Automation - Data Warehouse, the Authentication Server stands alone and is not associated with any particular Application Server.

A default installation of TrueSight Server Automation - Data Warehouse sets up a stand-alone Authentication Service, called BMC SARA Authentication (Windows) and blauthservice (UNIX). This service authenticates users associated with multiple Application Servers. When a user successfully authenticates, the Authentication Service for reports issues single sign-on (SSO) credentials to the user.

When starting and stopping the Authentication Service, you need the service name, which depends on the operating system.

  • On UNIX computers, the Authentication Service name is blauthservice.
  • On Microsoft Windows computers, the Authentication Service name is BMC SARA Authentication.

Unlike other TrueSight Server Automation applications, TrueSight Server Automation - Data Warehouse must be able to refresh the SSO credentials for you so that you can run recurring reporting jobs even after the current session ends. The following topics describes how to stop, start, and restart the TrueSight Server Automation Authentication Service for reports:

To start the Authentication Service

This topic provides instructions for starting the Authentication Service for reports. Use the procedure for your OS type.

For Unix operating system, perform the following steps:

  1. Navigate to the <TSSA-DWInstallationDirectory>/br directory.
  2. Type the following command:

    ./blauthservice start

For Windows operating system, perform the following steps:

  1. From a command prompt, type the following command:

    services.msc
  2. In the Services window, select BMC SARA Authentication and then click Start.

To stop the Authentication Service

This topic provides instructions for stopping the Authentication Service for reports. Use the procedure for your OS type.

For Unix operating system, perform the following steps:

  1. Navigate to the <TSSA-DWInstallationDirectory>/br directory.
  2. Type the following command:

    ./blauthservice stop

For Windows operating system, perform the following steps:

  1. From a command prompt, type the following command:

    services.msc
  2. In the Services window, select BMC SARA Authentication and then click Stop.

To restart the Authentication Service 

This topic provides instructions for restarting the TrueSight Server Automation Authentication Service for reports. Use the procedure for your OS type.

For Unix operating system, perform the following steps:

  1. Navigate to the <TSSA-DWInstallationDirectory>/br directory.
  2. Type the following command:

    ./blauthservice restart

For Windows operating system, perform the following steps:

  1. From a command prompt, type the following command:

    services.msc
  2. In the Services window, select BMC SARA Authentication and then click Restart.

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