Upgrading
While upgrading TrueSight Smart Reporting - Platform, ensure that TrueSight Smart Reporting - Platform and its components are upgraded to the compatible versions. The product displays errors if:
- TrueSight Smart Reporting - Platform is upgraded to the latest version, but its component is not of a compatible version.
- The component is upgraded to the latest version, but TrueSight Smart Reporting - Platform is not of a compatible version.
Use the following links to install or upgrade to a compatible version of the component:
-
Installing
or
upgrading
TrueSight Server Automation Reporting -
Installing
or
upgrading
TrueSight Network Automation Reporting
-
Installing
or
upgrading
TrueSight Capacity Optimization
Supported upgrade path
TrueSight Smart Reporting - Platform version 19.2 was released as TrueSight Smart Reporting for Server Automation.
The following figure displays the supported upgrade path for TrueSight Smart Reporting - Platform.
Upgrade process — At a glance
You can upgrade TrueSight Smart Reporting - Platform in one of the following scenarios:
- TrueSight Smart Reporting - Platform is not in a disaster-recovery environment
- TrueSight Smart Reporting - Platform is in a disaster-recovery environment
Click the following tabs for details about each scenario.
Upgrade flow
Complete the pre-upgrade tasks to ensure a successful upgrade.
| Description | Procedure |
|---|---|
|
Complete the pre-upgrade tasks and download the files. |
TrueSight Smart Reporting - Platform provides the framework to generate and publish reports with a drag-and-drop action.
| Description | Procedure |
|---|---|
|
TrueSight Smart Reporting - Platform can be upgraded by using one of the following methods:
Based on the method, choose the applicable procedure. |
Complete the post-upgrade tasks to ensure a successful upgrade.
| Description | Procedure |
|---|---|
|
Complete the post-upgrade tasks. |
If you have upgraded TrueSight Server Automation - Data Warehouse, see Post-upgrade tasks to complete the component-specific post-upgrade activities.
Apply the TrueSight Smart Reporting - Platform patch or service pack.
| Description | Procedure |
|---|---|
|
The latest patch or service pack can be applied by using one of the following methods:
|
Upgrade flow
On the primary server
Complete the pre-upgrade tasks to ensure a successful upgrade.
| Description | Procedure |
|---|---|
|
Complete the pre-upgrade tasks and download the files. |
TrueSight Smart Reporting - Platform provides the framework to generate and publish reports with a drag-and-drop action.
| Description | Procedure |
|---|---|
|
TrueSight Smart Reporting - Platform can be upgraded by using one of the following methods:
Based on the method, choose the applicable procedure. |
Complete the post-upgrade tasks to ensure a successful upgrade.
| Description | Procedure |
|---|---|
|
Upgrade the Tomcat application version. This is an optional step.
|
Apply the TrueSight Smart Reporting - Platform patch or service pack.
| Description | Procedure |
|---|---|
|
The latest patch or service pack can be applied by using one of the following methods:
|
If you have upgraded TrueSight Server Automation - Data Warehouse, see Post-upgrade tasks to complete the component-specific post-upgrade activities.
On the secondary server
Install version 20.02 of the product with the 20.02.00.002 hotfix.
| Description | Procedure |
|---|---|
|
The technical bulletin provides the following information:
|
Complete the post-upgrade tasks to ensure a successful upgrade.
| Description | Procedure |
|---|---|
|
Upgrade the Tomcat application version. This is an optional step.
|
Apply the TrueSight Smart Reporting - Platform patch or service pack.
| Description | Procedure |
|---|---|
|
The latest patch or service pack can be applied by using one of the following methods:
|
If you have upgraded TrueSight Server Automation - Data Warehouse, see Post-upgrade tasks to complete the component-specific post-upgrade activities.
What next?
BMC releases periodic product updates through feature packs and fix packs. Check the Release notes and notices section for the latest product updates and apply the ones relevant to your environment.
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