The installation process requires you to complete your planning activities before starting the pre-installation, installation, and post-installation tasks. The installation flow diagram and the process table enable you to install the products smoothly.

Installation process — At a glance

Before you begin

You must install a compatible version of the component before you install TrueSight Smart Reporting - Platform. For more information on component compatibility, see the component compatibility matrix. 

Use the following links to install a compatible version of the component.

  • Installing  TrueSight Server Automation Reporting
  • Installing  TrueSight Network Automation Reporting
  • Installing  TrueSight Capacity Optimization

Installation process

Step 1: Complete the planning activities

As an administrator, use this information to plan a new deployment of TrueSight Smart Reporting - Platform.


Planning activities include reviewing the system requirements for your environment and installing the databases.


Step 2: Prepare for installation

Complete the pre-installation tasks to ensure a successful installation.


Complete the pre-installation tasks and download the installation files.

Step 3: Install TrueSight Smart Reporting - Platform

TrueSight Smart Reporting - Platform provides the framework to generate and publish reports with a drag-and-drop action.


TrueSight Smart Reporting - Platform can be installed silently or by using the wizard.

You can install the product with one of these databases:

  • PostgreSQL
  • Oracle
  • SQL Server

Installing TrueSight Smart Reporting - Platform using the wizard

Installing TrueSight Smart Reporting - Platform silently

Installing TrueSight Smart Reporting - Platform in the disaster recovery mode

Step 4: Complete the post-installation activities

Complete the post-installation activity to use the reporting capabilities.


Complete the following post-installation activities

  • Adding a component in TrueSight Smart Reporting - Platform
  • Configuring TrueSight Smart Reporting - Platform settings

If required, do the following:

  • Configure theTrueSight Smart Reporting - Platform repository database with a TLS-enabled Oracle database
  • Implement private certificates

What next?

BMC releases periodic product updates through feature packs and fix packs. Check the Release notes and notices section for the latest product updates and apply the ones relevant to your environment.

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