After installing TrueSight Smart Reporting, you might not be able to view the TrueSightSmartReporting service. This can happen because of one or more of the following reasons:
- The JAVA_HOME path is not set correctly.
- The Install Windows service option was not selected during the TrueSight Smart Reporting installation.
To create a service for TrueSight Smart Reporting, do the following:
- On the computer where you installed TrueSight Smart Reporting, set the
JAVA_HOME
variable to point to the JDK. - Navigate to the following directory and open the command prompt
<installation directory>\appserver\bin. - Run the following command:
service.bat install TrueSightSmartReporting
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