Where you are in the Installation process

StepTask
1.Complete the planning activities
2.
3.
4.Install Content Pack
5.

Install TrueSight Smart Reporting (You are here)

6.Complete the post-installation activities

To install TrueSight Smart Reporting with SQL Server

Do the following:

  1. Log in to the host computer where you want to install TrueSight Smart Reporting.
  2. On the host computer, ensure that you have Administrator privileges.
  3. Download the TrueSight Smart Reporting files on the host computer.
  4. Ensure that one of the following JDK versions exists on the host computer, and the JAVA_HOME environment variable is set:

    • Oracle JDK version 1.8.0_181 or later
      MultiExcerpt named java_supp_note was not found -- Please check the page name and MultiExcerpt name used in the MultiExcerpt-Include macro
    • Open JDK version 11

    MultiExcerpt named required_jdk was not found -- Please check the page name and MultiExcerpt name used in the MultiExcerpt-Include macro

  5. Run one of the folllowing commands:

    • (Windows) java -jar TrueSight-SmartReporting-19.01.jar
    • (Linux) java -jar TrueSight-SmartReporting-19.01.jar -gui
  6. In the Language Selection box, select a language for installation, and click Next.
  7. Read the information on the next page, and click Next.
  8. On the licence agreement page, select I accept the terms of this licence agreement. and click Next.
  9. On the General Options page, do the following:

    1. Enter the web server port number. The default number is 8443.
    2. If you want to install TrueSight Smart Reporting as a Windows service, select the Install Windows service check box.
    3. Click Next.
  10. On the Truesight Smart Reporting Database Details page, select Microsoft SQL Server as the database type, and click Next.
  11. Do the following:

    1. In the Database Server Location area:

      • Type the server host and server port.

      • Enter the database name and verify that the Create new database check box is selected.

    2. In the Database User area, enter the user name and password.
    3. Select the Create new user check box.
    4. Repeat the password in the Confirm Password field.
    5. In the Administrator User area, enter the user name and password of a user who has administrator-level access to the database.

    Password compatibility

    While creating a user, make sure that you add a password that is compatible with the SQL Server.

  12. Click Next. On the Validate Connection details window, click Yes.
  13. You can see the success message. Click OK.
  14. Browse to the path for installation, and click Next.
    If you are installing in a custom directory, manually add the name of the directory to the installation path. For example, if you want to install in the C:\Program Files\TrueSight Smart Reporting directory, browse to C:\Program Files, and add TrueSight Smart Reporting manually to the installation path. 
  15. On the confirmation message, click OK.
  16. On the next window, you can view the TrueSight Smart Reporting installation details. Click Done to complete the installation process.
  17. Start TrueSight Smart Reporting. Do one of the following:

    • (Windows) Start the TrueSightSmartReporting service and change its startup type to Automatic.

      Note

      In non-English locales, the TrueSightSmartReporting service appears as the Yellowfin service.

    • (Linux) Navigate to the <install_dir>/appserver/bin/ folder and run the following command:
      ./startup.sh

Next step in the Installation process

Now that you have successfully installed TrueSight Smart Reporting, complete the post-installation activities.




Upgrade Assistance

The BMC Assisted Migration Offering (AMIGO) program is designed to assist customers with the planning of product upgrades to a newer version – “Success through proper planning”.
Explore AMIGO Program ›
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