Where you are in the Installation process

To install TrueSight Smart Reporting with Oracle

Do the following:

  1. Log in to the host computer where you want to install  TrueSight Smart Reporting .
  2. On the host computer, ensure that you have Administrator privileges.
  3. Download the  TrueSight Smart Reporting  files on the host computer.
  4. Ensure that one of the following JDK versions exists on the host computer, and the JAVA_HOME environment variable is set:

    • Oracle JDK version 1.8.0_181 or later

      Required Oracle JDK build number 181 and later

      Ensure that JDK version 1.8.0_181 or later is installed on the computer where you install TrueSight Smart Reporting. Any version lower than 1.8.0_181 is not supported.

    • Open JDK version 11

    1. Download and save the JDK executable file on the computer where you want to install TrueSight Smart Reporting.
    2. Run the JDK executable file to complete the installation.
    3. Open the Windows explorer, and right-click This PC.
    4. Click Properties > Advanced system settings.
    5. Click the Environment Variables button. 
    6. Under System variables, click New.
    7. In the New System Variable window, add the following details:
      • In the Variable name field, add JAVA_HOME
      • In the Variable value field, browse to the location where the JDK executable file is saved. For example, C:\Program Files\Java\jdk1.8.0_181.
    8. Select the Path variable, and click Edit.
    9. In the Edit environment variable window, click New, and type %JAVA_HOME%\bin.
    10. Click OK to save your changes.

  5. Run one of the folllowing commands:

    • (Windows)"java -jar TrueSight-SmartReporting-19.01.jar"
    • (Linux)"java -jar TrueSight-SmartReporting-19.01.jar -gui”
  6. In the Language Selection box, select a language for installation, and click Next.
  7. Read the information on the next page, and click Next.
  8. On the licence agreement page, select I accept the terms of this licence agreement. and click Next.
  9. On the General Options page, do the following:

    1. Enter the web server port number. The default number is 8443.
    2. If you want to install  TrueSight Smart Reporting  as a Windows service, select the Install Windows service check box.
    3. Click Next.
  10. On the Truesight Smart Reporting Database Details page, select Oracle as the database type, and click Next.
  11. On the next page, do the following:

    • Enter the server host name and port number. The default port number is 1521.

      Important: Port selection for installation with Oracle TLS

      If you are installing with Oracle TLS, ensure that you enter a non-TLS port. You must configure the TLS port after the installation is complete.

    • Select one of the following options:
      • Connect using Oracle SID. If you select this option, in the SID field, enter the Oracle Database instance name.
      • Connect using Oracle Service Name. If you select this option, in the Service field, enter the Oracle service name.
    • Enter the Oracle database user name and password for  TrueSight Smart Reporting .
  12. Click Next. On the Validate Connection details window, click Yes.
  13. You can see the success message. Click OK.
  14. Browse to the path for installation, and click Next.
    If you are installing in a custom directory, manually add the name of the directory to the installation path. For example, if you want to install in the C:\Program Files\TrueSight Smart Reporting directory, browse to C:\Program Files, and add TrueSight Smart Reporting manually to the installation path. 
  15. On the confirmation message, click OK.
  16. On the next window, you can view the  TrueSight Smart Reporting  installation details. Click Done to complete the installation process.
  17. Start TrueSight Smart Reporting . Do the following:

    • (Windows) Start the TrueSightSmartReporting service and change its startup type to Automatic.


      In non-English locales, the TrueSightSmartReporting service appears as the Yellowfin service.

    • (Linux) Navigate to the <install_dir>/appserver/bin/ folder and run the following command:

Next step in the Installation process

Now that you have successfully installed Smart Reporting, complete one or all the following post-installation tasks according to your requirement:

Upgrade Assistance

The BMC Assisted Migration Offering (AMIGO) program is designed to assist customers with the planning of product upgrades to a newer version – “Success through proper planning”.
Explore AMIGO Program ›
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