The installation process for TrueSight Smart Reporting requires you to complete your planning activities before starting the preparatory, installation, and post-installation tasks. The installation flow diagram and the process table enable you to install the solution smoothly.

Installation process at a glance

Installation process

Step 1: Complete the planning activities

As an IT architect or Solution Administrator, use this information to plan an installation of TrueSight Smart Reporting.


Planning activities include reviewing the system requirements for your environment and installing the Reporting database.


Step 2: Prepare for TrueSight Smart Reporting installation

Complete the preinstallation task to ensure a successful installation.


Download the installation files.

Preparing to install TrueSight Smart Reporting

Step 3: Install TrueSight Smart Reporting

Use TrueSight Smart Reporting to generate and publish event and performance reports with a drag-and-drop action.


TrueSight Smart Reporting can be installed with one of these databases:

  • PostgreSQL
  • Oracle
  • SQL Server

Based on the database, choose the applicable procedure.

Install using one of these options

Step 4: Complete the post-installation activities

Complete the post-installation activity to access TrueSight Smart Reporting.


After you install TrueSight Smart Reporting, add components in TrueSight Smart Reporting to create and view Smart reports.

What next?

  • BMC releases periodic product updates through feature packs and fix packs. Check the  Release notes and notices Open link  section for the latest product updates and apply the ones relevant to your environment.
  • You can upgrade security in your environment by implementing private certificates (for Windows on the Chrome browser), and by using TLS 1.2 to communicate with TrueSight Smart Reporting (for TLS-enabled Oracle repository database). Do the following:
    • Implement private certificates in TrueSight Smart Reporting Open link .
    • Configure TrueSight Smart Reporting repository database with TLS-enabled Oracle database Open link
  • After you complete installing TrueSight Smart Reporting, you can extend the product capabilities by  integrating Open link it with other BMC products.

Upgrade Assistance

The BMC Assisted Migration Offering (AMIGO) program is designed to assist customers with the planning of product upgrades to a newer version – “Success through proper planning”.
Explore AMIGO Program ›
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