This topic provides information about a scenario where you installed TrueSight Server Automation - Data Warehouse for the first time.

Components and versions in the new deployment

In this scenario, components and versions in the new deployment are as follows:

Component

Version

TrueSight Server Automation Application Server

TrueSight Server Automation version 8.9.04.001

Managed servers (RSCD agents)

All the managed servers are on TrueSight Server Automation version 8.9.04.001

Reports server

TrueSight Smart Reporting for Server Automation version 8.9.04.001

Steps for configuring Inventory reporting

The following figure illustrates the steps for configuring Inventory reporting: 

For configuring Inventory reporting in this scenario, you need to perform the following steps.

Verify prerequisites

Ensure that the Hardware Information configuration object exists on the TrueSight Server Automation Application Server.

Running the Content Installer

Install the Inventory templates by running the Content Installer and following the instructions in Installing Inventory templates and other scripts.

The Content Installer enables you to install Inventory templates, supplied by TrueSight Server Automation - Data Warehouse, on the TrueSight Server Automation Application Server. The templates are installed in the Component Templates/Bladelogic Inventory Templates folder on the TrueSight Server Automation Application Server. For more information about the templates, see TrueSight Server Automation – Data Warehouse inventory templates.

Configuring Component Discovery Jobs

The Component Discovery Jobs creates components by associating the component template with the server.

Create and run Component Discovery Jobs for all managed servers, based on the operating system of the managed server. For associating templates with servers based on operating system, see TrueSight Server Automation – Data Warehouse inventory templates. For more information about creating these jobs, see Creating Component Discovery Jobs in TrueSight Server Automation documentation.

Recommendations

  • BMC recommends that you follow the TrueSight Server Automation best practices for scalability while creating the Component Discovery Jobs.
  • BMC recommends that you schedule the Component Discovery Jobs on a weekly basis.

After the Component Discovery Jobs are complete, verify the job results to ensure that all Discovery Job runs are successful. If any of these jobs fail, you must view the logs for the job, fix the issue causing the failure, and re-run the job. For more information about viewing logs, Managing job logs in the TrueSight Server Automation documentation.

Configuring and running Snapshot Jobs

Snapshot Jobs record the configuration of a group of server objects at a point in time. To view Inventory reports, you must run Snapshot Jobs at regular intervals.

To view Inventory reports, you must run Snapshot Jobs on components based on TrueSight Server Automation - Data Warehouse supplied Inventory templates. For associating components with Snapshot Jobs, see TrueSight Server Automation – Data Warehouse inventory templates.

Create and run Snapshot Jobs for all managed servers, based on the operating system. For more information about creating these jobs, see Creating Snapshot Jobs in the TrueSight Server Automation documentation.

Recommendations

  • BMC recommends that you follow the TrueSight Server Automation best practices for scalability while creating the Snapshot Jobs.
  • BMC recommends that you schedule the Snapshot Jobs on a weekly basis.

After the Snapshot Jobs are complete, verify the job results to ensure that all Snapshot Job runs are successful. If any of these jobs fail, you must view the logs for the job, fix the issue causing the failure, and re-run the job. For more information about viewing job logs, see Managing job logs in the TrueSight Server Automation documentation.

Note

If the Snapshot Job fails to run on any server, the reports data warehouse might not have correct or complete data.

Running ETL

To see the data in the Inventory reports, you must run the extract, transfer, and load (ETL) process to transfer data from the TrueSight Server Automation database to the reports data warehouse.

Verifying Inventory reports

Run the Server Configuration report to ensure that the Inventory reports are working correctly. For information about how to run a report, see Running out-of-the-box reports.

Upgrade Assistance

The BMC Assisted Migration Offering (AMIGO) program is designed to assist customers with the planning of product upgrades to a newer version – “Success through proper planning”.
Explore AMIGO Program ›
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