FAQs and additional resources

This topic provides information that supplements the TrueSight Smart Reporting11.3 documentation. It contains the following sections:


Frequently asked questions about TrueSight Smart Reporting

This following FAQs provide answers to frequently asked questions (FAQs) about TrueSight Smart Reporting.

Frequently asked questions about documentation

This section provides answers to frequently asked questions (FAQs) about TrueSight Smart Reporting.

 Where do I find release note information?

The following table describes where you can find information previously provided in release notes.

Type of information

Found here in

New features (enhancements) and other information

11.3.01 features

  • Issues corrected by the base release and its service packs and patches
  • Issues that are currently open

Known and corrected issues

 How can I access the rest of the documentation about TrueSight products?

The TrueSight Smart Reporting integrates with several products in the TrueSight line. You can quickly search for and access specific topics in those documentation sets from the TrueSight product documentation.

 I’d like a PDF of just selected information. How can I do that?

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what template you want to use:
    • Simple to export a lightweight PDF with no cover, table of contents, or index.
      By default, the Simple template only exports the current page.
    • Standard to export a traditional PDF with a cover, table of contents, and index.
      By default, the Standard template exports the current page and all child pages.


Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.

Additional resources from BMC 

The following BMC sites provide information outside of the TrueSight Smart Reporting documentation that you might find helpful:

  • BMC solution resources pages
    • TrueSight Operations Management
    •   TrueSight Capacity Optimization
  • BMC Communities
    • TrueSight Operations Management community
    • TrueSight Capacity Optimization
  • BMC Support Knowledge Base
  • BMC Educational Services,  TrueSight Operations Management learning path
    • TrueSight Operations Management Training
    • TrueSight Operations Management 10.x: Overview (WBT)

    • TrueSight Operations Management 10.5: New Features at-a-glance (WBT)  

    • TrueSight Operations Management 10.7: Using New Features(WBT)
    • TrueSight Operations Management 11.0: Using New Features(WBT)
  • BMC Global Services
  • BMCtv, to view videos about TrueSight products and other BMC solutions
  • BMC TrueSight Pulse Blogs  provide tips from Customer Support about the products in the TrueSight product line. Blog entries are listed by date and include the related product.

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