Upgrading TrueSight Smart Reporting - Platform silently
Where you are in the Upgrade process
To upgrade TrueSight Smart Reporting - Platform silently
You can upgrade TrueSight Smart Reporting - Platform silently if you have installed it silently. Do the following:
- Log in to the host computer where you want to upgrade TrueSight Smart Reporting - Platform.
- On the host computer, ensure that you have Administrator privileges.
- Stop the TrueSightSmartReporting service. Do the following:
- (Windows) Stop the TrueSightSmartReporting service.
- (Linux) Navigate to the <install_dir>/appserver/bin/ folder and run the following command:
./shutdown.sh
- Back up the following:
- TrueSight Smart Reporting - Platform or Yellowfin database
- TrueSight Smart Reporting - Platform file system
In the command-line interface, run the following command:
java -jar TrueSight-SmartReporting-Update-19.3.jar -silent installdir="<TrueSight Smart Reporting installed directory>"
- Apply the TrueSight Smart Reporting - Platform 19.3.00.001 hotfix.
- Start TrueSight Smart Reporting - Platform. Do the following:
- (Windows) Start the TrueSightSmartReporting service.
- (Linux) Navigate to the <install_dir>/appserver/bin/ folder and run the following command:
./startup.sh
- Log in to TrueSight Smart Reporting - Platform.
Troubleshooting
Unable to access TrueSight Smart Reporting - Platform after an upgrade.
If you encounter errors when you try to access TrueSight Smart Reporting - Platform after a successful upgrade, do not run the upgrade again.
Restart the TrueSightSmartReportingservice to avoid this issue.
If you run the upgrade again, you cannot access TrueSight Smart Reporting - Platform and some database-related errors are displayed.
Rolling back the TrueSight Smart Reporting - Platform upgrade
If the upgrade is unsuccessful and you need to roll it back, see the Yellowfin documentation (https://community.yellowfinbi.com/knowledge-base/article/how-do-i-roll-back-yellowfin-to-a-previous-version?_ga=2.114632519.13403643.1572321400-11916554.1557730870).
Rolling back the TrueSight Smart Reporting - Platform 19.3.00.001 hotfix
If you want to roll back the TrueSight Smart Reporting - Platform 19.3.00.001 hotfix, see Technical bulletin — Announcing hotfix 19.3.00.001 for instructions.
Next step in the Upgrade Process
Now that you have successfully upgraded TrueSight Smart Reporting - Platform, the next step in the upgrade process is to complete the post-upgrade activities.
If you have upgraded TrueSight Server Automation - Data Warehouse, see Post-upgrade tasks to complete the component-specific post-upgrade activities.