This topic describes how to uninstall TrueSight Smart Reporting - Platform.

Once you uninstall TrueSight Smart Reporting - Platform, all TrueSight Smart Reporting - Platform reports are deleted from the system.

Do the following:

  1. If you have a component added in TrueSight Smart Reporting - Platform, delete the component.

  2. Close the TrueSight Smart Reporting - Platform instance.
  3. Stop TrueSight Smart Reporting - Platform. 

    Note: Service name is different in non-English locates

    In non-English locales, the TrueSightSmartReporting service appears as the Yellowfin service.

    Do the following:

    • (Windows) Stop the TrueSightSmartReporting service.

    • (Linux) Navigate to the <installed_dir>/appserver/bin/ folder and run the following command:
  4. Navigate to the <installed_dir>/Uninstaller folder.

  5. Do one of the following:
    • (Windows) Double click the uninstaller.jar file.
    • (Linux) Run the following command:
      Java -jar uninstaller.jar
  6. In the Uninstaller window, select the Force the deletion of <installed_dir>\TrueSightSmartReporting check box, and click Uninstall.
  7. After the uninstall process is finished, click Quit.
  8. (Windows) Manually delete the TrueSightSmartReporting service by the following command:
    • (For English locales) sc delete TrueSightSmartReporting
    • (For non-English locales) sc delete Yellowfin
  9. Delete the folder where TrueSight Smart Reporting - Platform was installed.

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