Technical bulletin — Announcing hotfix 19.3.00.001
Hotfix 19.3.00.001 is now available for TrueSight Smart Reporting - Platform version 19.3. This hotfix fixes the following issues:
While updating content in TrueSight Smart Reporting - Platform, the following error message appears and the content is not updated:
TSR-SR033003 Custom Properties failed to merge. The Component content could not be updated.
This issue occurs because the database contains two tables that have the same custom properties.
- When a new view with newly added dynamic columns is added in a component, and if you update the content in TrueSight Smart Reporting - Platform, the new view is not added.
Installing the hotfix
Do the following to apply the hotfix:
- Go to the server where TrueSight Smart Reporting - Platform is installed.
- Navigate to the FTP location for the hotfix .
- Download and unzip the TrueSightSmartReporting_HotFix_19.3.00.001.zip file.
- Stop the TrueSightSmartReporting service.
- Navigate to the TrueSight Smart Reporting - Platform installation directory and take a backup of the tsr.war file.
- Replace the existing tsr.war file with the tsr.war file from the extracted location.
- Start the TrueSightSmartReporting service.
Rolling back the hotfix
You can roll back the hotfix if the tsr.war file is corrupted or if you face any other issues.
Do the following:
- Go to the server where you applied the 19.3.00.001 hotfix.
- Stop the TrueSightSmartReportingservice.
- Copy the tsr.war file that you backed up before applying the hotfix.
- Navigate to the TrueSight Smart Reporting - Platform installation directory.
- Replace the existing tsr.war file with the backed-up file that you copied.
- Start the TrueSightSmartReporting service.
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