Preparing to upgrade
Do the following:
- Download the product files from the BMC Electronic Product Distribution (EPD) site. For more information, see
- Review the system requirements for TrueSight Smart Reporting - Platform.
- If you have custom certificates, ensure that your files are not overwritten by the upgrade process.
Back up the following:
- TrueSight Smart Reporting - Platform or Yellowfin database
- TrueSight Smart Reporting - Platform file system
- Close all the files and folders opened in the current sessions. Also, close other user sessions on the server before starting the upgrade.
- Review the performance and scaling recommendations for TrueSight Smart Reporting - Platform.
- If the upgrade is unsuccessful and you need to roll it back, see ( ).
- To review the system requirements, see .
- To review the performance and scaling recommendations, see .
- To review the instructions for implementing private certificates, see .
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