TrueSight Smart Reporting - Platform 19.3

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TrueSight Smart Reporting - Platform is a web-based reporting application that provides extensive reporting capabilities related to your data-center servers that are managed by BMC.
Release notes and notices
updated 18 Dec

This section provides information about what is new or changed in TrueSight Smart Reporting - Platform, including urgent issues, documentation updates, feature packs, and fix packs.




November 12, 201919.3 enhancements

Lists the enhancements introduced in TrueSight Smart Reporting - Platform version 19.3.


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Concepts, architecture, deployment, planning, and system requirements.



Information about installing the product.



Information about upgrading the product.



Issues resolution, error messages, logs, and contacting Support.



Security, system administration, maintenance.



Security, system administration, maintenance.
What's new?

This topic contains an overview of the enhancements in this version of TrueSight Smart Reporting - Platform.

TrueSight Smart Reporting - Platform is an advanced reporting platform that generates reports in a view that is simple to understand and configure. The reports are generated on the data collected by the component, which is the data source for TrueSight Smart Reporting - Platform.

Related topics



Known and corrected issues

Licence entitlements

Support for TrueSight Network Automation Reporting

You can now use TrueSight Smart Reporting - Platform to create reports for TrueSight Network Automation. To do this, you must add  TrueSight Network Automation - Data Warehouse as a component in TrueSight Smart Reporting - Platform.

For more information, see Adding a component in TrueSight Smart Reporting - Platform.

Add dynamic fields to views

You can now add dynamic fields to TrueSight Smart Reporting - Platform views even after you add a component in TrueSight Smart Reporting - Platform. For more information, see  Adding dynamic fields to TrueSight Smart Reporting - Platform views .

Manage the TrueSightSmartReporting service

The script is now available for you to create and manage the TrueSightSmartReporting service. You can run the script as a root user to create the TrueSightSmartReporting service for a non-root user.

For more information, see Managing the True Sight Smart Reporting - Platform service.

Import audit reports

You can now import audit reports in TrueSight Smart Reporting - Platform.

Audit reports provide the system usage information quickly in your environment. With audit reports, you can analyse the following information:

  • Most and least active users, roles, groups, and client organizations
  • Most frequently-used reports, dashboards, storyboards, views, and data sources
  • Migration patterns for broadcasts and scheduling

For more information, see Importing audit reports in TrueSight Smart Reporting - Platform.

Documentation highlights: Separate spaces for the platform and component documentation

The documentation for TrueSight Smart Reporting - Platform and TrueSight Network Automation Reporting is available in separate content spaces. 

For TrueSight Smart Reporting - Platform documentation, go here .

For TrueSight Network Automation Reporting documentation,  go here .

Frequently asked questions and other information


This section answers some frequently asked questions about TrueSight Smart Reporting - Platform.

Where can I find information about the components currently supported for TrueSight Smart Reporting - Platform product versions?

You can find information about supported platforms on the Component compatibility matrix page.

How do I manage users in TrueSight Smart Reporting - Platform?

You cannot modify the TrueSight Smart Reporting - Platform Admin user. You can modify Reporting users. For more information, see the component documentation.

How can I use custom properties in TrueSight Smart Reporting - Platform?

Custom properties are not supported in this release of TrueSight Smart Reporting - Platform.

How to create user groups in TrueSight Smart Reporting - Platform?

For information about creating user groups, see  User Groups  ( in Yellowfin documentation.

Does TrueSight Smart Reporting - Platform require a database? Is the database included as part of the out-of-the-box installation?

Yes. TrueSight Smart Reporting - Platform uses a repository database, and the following databases are supported:

  • Postgre SQL
  • Oracle
  • SQL

Postgre SQL is the default database and is shipped with TrueSight Smart Reporting - Platform.

Can I install TrueSight Smart Reporting - Platform silently?

Yes. See the  Yellowfin documentation  for information about silent installation.

After adding a component, how do I see the reports?

You can launch TrueSight Smart Reporting - Platform from your component console. You can view the out-of-the-box reports or you can create your own reports.

Can I upgrade to TrueSight Smart Reporting - Platform version 19.3 from version 11.3.01?

No. These two products are different, and an upgrade is not possible.

After adding a datasource for a component in TrueSight Smart Reporting - Platform, can I add another datasource for the same component?

No. Only one datasource can be added in TrueSight Smart Reporting - Platform. See Adding a component in TrueSight Smart Reporting - Platform

Can I use existing an existing application of Yellowfin, for example Remedy Smart Reporting?

No. You must use the Yellowfin application that is provided in TrueSight Smart Reporting - Platform because TrueSight Smart Reporting - Platform uses other components as data sources.

Is TrueSight Smart Reporting - Platform included in perpetual licenses?

No, TrueSight Smart Reporting - Platform is not included in perpetual licenses because it is a new offering from BMC.

Do I require a license key for TrueSight Smart Reporting - Platform?

No. The TrueSight Smart Reporting - Platform license key is included in the TrueSight Smart Reporting - Platform installer.

Does TrueSight Smart Reporting - Platform support the disaster recovery mode or a high-availability architecture?

No. TrueSight Smart Reporting - Platform does not support the disaster recovery mode or a high-availability architecture.



This topic describes and links to PDFs and other documents that support this product release. If the ready-made PDFs of this space do not satisfy your requirements, you can export a custom PDF.


You can create a custom PDF for a specific topic, a topic and its children, or a group of topics with a specific label. For information about how you can export a custom PDF from this space, see Exporting to PDF and other formats.

Ready-made PDF of this space

The following table provides a ready-made PDF that contains a snapshot of the content in this space. Although this PDF contains all topics, the content of some topics is better suited for online viewing.

Ready-made PDF

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