Important

   

This space contains documentation for TrueSight Server Automation 8.9.03 and the later service packs for 8.9. For earlier releases, see BMC Server Automation 8.9.

Upgrading product components on Microsoft Windows

BDSSA upgrade requirement

If your TrueSight Server Automation environment includes BMC Decision Support for Server Automation or TrueSight Smart Reporting for Server Automation, upgrade BMC Decision Support for Server Automation or TrueSight Smart Reporting for Server Automation before upgrading TrueSight Server Automation. For more information, see the BMC Decision Support for Server Automation or TrueSight Smart Reporting for Server Automation online technical documentation.


The following topics provide information about upgrading the individual components of the TrueSight Server Automation system on Microsoft Windows, using the component installers.

StepDescription
Preparing to upgrade individual components on Microsoft Windows

Review the supported upgrade paths and upgrade considerations and perform the preliminary upgrade steps, such as shutting down the TrueSight Server Automation environment and backing up the installation directories for all Application Servers and PXE servers.

You must also download the installers (see Downloading the installation files).

Migrating the database and persisting configuration data to the databaseRun the configurator utility on all Application Servers and PXE Servers to migrate configuration data.

Upgrading the Application Server on Windows

Do not restart the Application Server until you complete the database migration. Note that an upgrade of the Application Server also upgrades the Network Shell. 

Performing post-migration updates 

Run the postmigration (.exe or .sh) file to update BLPackages that refer to old Group Policy Object (GPO) assets or to migrate rules.

Upgrading the TrueSight Server Automation Console

Upgrade at least one TrueSight Server Automation Console.

 Note: As of version 8.9 of TrueSight Server Automation, you can choose not to upgrade certain consoles. For more information, see To enable communication with clients of an earlier version of TrueSight Server Automation.

Upgrading the provisioning system

Upgrading a PXE server on Windows

If you have upgraded the provisioning server (the Application Server enabled for provisioning), upgrade the components that TrueSight Server Automation uses in provisioning operating systems to bare metal machines.

Upgrading the Network Shell on Windows

Upgrading RSCD agents on Windows

Upgrading the file server

Upgrade the other TrueSight Server Automation Application Servers, consoles, RSCD agents, and other components in your enterprise (including on any file servers or virtual servers). 

Note: If the TrueSight Server Automation file server resides on a different computer from the Application Server, upgrade the RSCD agent on the computer on which file server resides. The file server and the database must be at the same version before you run TrueSight Server Automation.

Upgrading custom configuration objects

Upgrade any custom configuration objects that you have created and distributed. You can perform this step at any time after the upgrade.

Upgrading to a new release can potentially create mismatches between the version of a custom configuration object, an agent, and any model objects that reference custom configuration objects.
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