This space contains documentation for TrueSight Server Automation 8.9.03 and the later service packs for 8.9. For earlier releases, see BMC Server Automation 8.9.

2021-06-15_06-18-25_Rolling Update 1 for version 8.9.04

This topic contains information about fixes in Rolling Update 1 for TrueSight Server Automation 8.9.04, and provides instructions for downloading and installing the Rolling Update.

A Rolling Update provides product fixes by updating specific files in the existing TrueSight Server Automation components, thus delivering the latest product fixes without having to upgrade the entire product. Rolling Updates do not contain all of the files that are required for a complete product installation. Rolling Updates are installed on top of a service pack without affecting the product version or build number.

Build information

The following table lists build information for this TrueSight Server Automation version.

Base ReleaseBuild numberRolling UpdateRelease date

Service Pack 4 for version 8.9

Rolling Update (RU) 1April 26, 2019

Downloading the Rolling Update

You can access and download the installation files for Rolling Update 1 from the following FTP location:

 Click here to expand the MD5 and checksum related infromation for the files

Verify the downloaded content by using the following check sums:

Linux Application Server files

File Name


Windows Application Server files

File Path and Name


Applying the Rolling Update

Before applying this Rolling Update, make sure that you have installed TrueSight Server Automation 8.9.04. You must apply the Rolling Update on all the Application Servers in your TrueSight Server Automation environment.


Wait for the installation process to complete successfully on one Application Server, before beginning the installation process on another Application Server. Running installations on different Application Servers simultaneously will result in errors during installation.

Perform the following steps on all the Application Servers:

  1. Log in to your Application Server with a user having root or Administrator privileges.

  2. Depending on the type of operating system running on your Application Servers, download either of the following zip packages from the FTP location.





  3. Copy and extract the zip package to temporary directory (for example /tmp on Linux or C:\temp on Windows) on your Application Servers.

  4. From the extracted directory,  execute the rollingUpdateInstaller.nsh script by using the following command in cmd or shell terminal:

    nsh rollingUpdateInstaller.nsh

    Application Server restart information

    The Application Server will restart twice for the installation to complete successfully.

  5. The following message is displayed:
    #### Rolling Updatation Completed Successfully #### 

  6. Verify that all the Application Servers have been updated successfully by using both the following options: 

    1. By checking the Rolling Update version in the RU_Version file at the following Application Server location:

      Microsoft WindowsC:\Program Files\BMC Software\BladeLogic\RU_Version
    2. By running the following SQL query in your database:

      ---------- ---------------- -----------------------------------------------------------------
      1   success         tssaappserverhost01       19-APR-19 PM

Note: Upgrading the TrueSight Server Automation console

When you apply this Rolling Update, you need not upgrade the TrueSight Server Automation Console.

Corrected issues

Rolling Updates are cumulative updates. When you install a particular Rolling Update, product fixes from earlier updates are also added to the product. For example, when you install Rolling Update 3, all product fixes added in Rolling Update 1 and Rolling Update 2 will also be installed along with Rolling Update 3 product fixes.

The following issues are corrected in this Rolling Update: 

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  1. Greg Michael

    Is there a reason why this update does not appear in EPD?

    Jun 11, 2019 04:08
    1. Ranu Ganguly

      Hi Greg,

      RUs are usually uploaded on FTP location. For this specific RU, it is a consolidated hotfix with few limitations. This RU does not have fixes for console, agent, nsh and so on.

      Thank you.

      Jun 18, 2019 06:00