This space contains documentation for TrueSight Server Automation 8.9.03 and the later service packs for 8.9. For earlier releases, see BMC Server Automation 8.9.

Patch Vendor Site Access

If the TrueSight Server Automation Patching functionality is used, then outbound internet access is required from the system initiating the download, as indicated below for online catalogs, or the system running the offline patch downloader for offline catalogs, depending on which method is used.


As of July 2017, RedHat is removing the XML-RPC interface to their download site and all downloads will require use of their CDN and the reposync tool. Prior to that date, RHEL version 6 and earlier are available via both the CDN and XML-RPC interface. RHEL 7 is only available via the CDN interface. TrueSight Server Automation 8.9 already supports using the CDN for all RedHat versions in online catalogs and the offline downloader. For other supported TrueSight Server Automation versions, BMC will supply an update to allow this functionality.



Online download initiated from

AIX Fixget

Application Server
  • Check with IBM for SUMA requirements. You can verify the connectivity to the Fix Central server by using the following command

/usr/esa/bin/verifyConnectivity -tw

For more information, see this in the IBM documentation.

AIX Helper

Fujitsu Solaris

Application Server


HPUX Helper

Oracle Enterprise Linux (OEL)

Application Server
Oracle Solaris 11
  • Dependent on the configured IPS repository
Solaris 11 Helper

Oracle Solaris 8,9,10

Application Server

RedHat CDN.

RedHat Helper

SuSE Linux 9

Application Server

SuSE Linux 10 & 11

  • Application Server
  • SMT
SuSE Linux 12SuSE Helper Server (SMT)


Application Server
Ubuntu Server
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