Important

   

This space contains documentation for TrueSight Server Automation 8.9.03 and the later service packs for 8.9. For earlier releases, see BMC Server Automation 8.9.

Integrating TrueSight Server Automation and Change Management

TrueSight Server Automation supports BMC Change Automation, an integration with BMC Remedy ITSM Change Management. You can integrate TrueSight Server Automation with your Change Management processes, enabling you to track infrastructure change actions. 

After the integration is configured and enabled, you can track infrastructure changes when a change is initiated by the TrueSight Server Automation operator or when a remediation job is required due to the results of audit and compliance jobs.

The following topics provide an overview of integrating TrueSight Server Automation with the BMC Remedy ITSM change management solution, and describe how to enable that integration within TrueSight Server Automation.

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