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TrueSight Server Automation 8.9.00

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TrueSight Server Automation 20.02
TrueSight Server Automation 8.9.00

TrueSight Server Automation, one of BMC's digital enterprise automation solutions, allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers.

Release notes and notices

updated 05 Dec

This section provides information about what is new or changed in TrueSight Server Automation, including urgent issues, documentation updates, feature packs, and fix packs.

Date	Title	Summary
December 6, 2019	Version 8.9.04.003: Patch 3 for version 8.9.04	Lists the updates in TrueSight Server Automation version 8.9 Service Pack 4 Patch 3.
September 18, 2019	Version 8.9.04.002: Patch 2 for version 8.9.04	Lists the updates in TrueSight Server Automation version 8.9 Service Pack 4 Patch 2.
August 13, 2019	Rolling Update 1 for version 8.9.04.001	Lists the updates in TrueSight Server Automation version 8.9 Service Pack 4 Patch 1 Rolling Update 1.
June 21, 2019	Version 8.9.04.001: Patch 1 for version 8.9.04	Lists the updates and enhancements introduced in TrueSight Server Automation version 8.9 Service Pack 4 Patch 1.
April 26, 2019	Rolling Update 1 for version 8.9.04	Lists the updates in TrueSight Server Automation version 8.9 Service Pack 4 Rolling Update 1.
January 28, 2019	Service Pack 4: version 8.9.04	Lists the updates and enhancements introduced in TrueSight Server Automation version 8.9 Service Pack 4.
October 5, 2018	Version 8.9.03.001: Patch 1 for version 8.9.03	Lists the updates and enhancements introduced in TrueSight Server Automation version 8.9 Service Pack 3 Patch 1.
June 11, 2018	Service Pack 3: version 8.9.03	Lists the updates and enhancements introduced in TrueSight Server Automation version 8.9 Service Pack 3.
March 16, 2018	BSA 8.9.02 Rolling Update 1 (RU1)	Lists the updates and enhancements introduced in BMC Server Automation version 8.9 Service Pack 2 Rolling Update 1.
February 05, 2018	Service Pack 2: version 8.9.02	Lists the updates and enhancements introduced in BMC Server Automation version 8.9 Service Pack 2.
January 19, 2018	Version 8.9.01.001: Patch 1 for version 8.9.01	Lists the updates and enhancements introduced in BMC Server Automation version 8.9 Service Pack 1 Patch 1.
November 9, 2017	BSA 8.9.01 Rolling Update 3 (RU3)	Lists the updates in BMC Server Automation version 8.9 Service Pack 1 Rolling Update 3.
May 17, 2017	Service Pack 1: version 8.9.01	Lists the updates and enhancements introduced in BMC Server Automation version 8.9 Service Pack 1.
September 23, 2016	8.9.00 enhancements and updates	Lists the enhancements introduced in BMC Server Automation version 8.9. Note: Patching and virtual provisioning support for Windows 2016 is available in BMC Server Automation version 8.9 hotfix 1. See the blog on BMC Communities for information about obtaining and applying the hotfix.

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Build information

The following table lists build information for this release.

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Release	Build number	EPD version number	Release date
Patch 3 for Service Pack 4 for version 8.9	8.9.04.292	8.9.04.003	December 6, 2019
Patch 2 for Service Pack 4 for version 8.9	8.9.04.253	8.9.04.002	September 18, 2019
Patch 1 for Service Pack 4 for version 8.9	8.9.04.227	8.9.04.001	June 21, 2019
Service Pack 4 for version 8.9	8.9.04.200	8.9.04	January 28, 2019
Patch 1 for version 8.9 Service Pack 3	8.9.03.647	8.9.03.001	October 5, 2018
Service Pack 3 for version 8.9	8.9.03.162	8.9.03	June 11, 2018

Notice

BMC Software is alerting users of BMC Server Automation for Windows Patching that they need to upgrade the BMC Server Automation application server and Windows target servers to the latest versions to ensure the continued functioning of Windows Patching within the product.

Ivanti has announced the end-of-life for an underlying Shavlik SDK version that BMC Server Automation uses to get updates for Windows patches. The original end-of-life support for Shavlik 9.1 was December 31, 2018. The end-of-life support is now extended to September 30, 2019, which provides users with additional time to upgrade BMC Server Automation application server and the BMC Server Automation RSCD Agents running on Windows target servers.

Enhancements

The following topics describe the enhancements included in this service pack.

What's new

The following table lists the new features included in this service pack.

Category	Update	Description
Patching	Shavlik update OR Third-party software updates	Shavlik version that is shipped with TrueSight Server Automation has been upgraded from Shavlik 9.1 to Shavlik 9.3. This requires that all Windows RSCD Agents that are used for Windows Patching are upgraded to 8.9.03. Windows Patching will not work with downlevel agents once the application server is upgraded to 8.9.03.
General	Third-party software updates	Java Runtime Environment (JRE) version that is shipped with TrueSight Server Automation has been updated to 1.8.0_172 (JRE 1.8 Update 172). For more information about other third-party software versions, see Third-party software.
General	Third-party software updates	The version of the SysInfo utility (from MagniComp) has been updated to 10-H82.
General	Patching	You can perform patching and remediation activities for Ubuntu 16.04 by using TrueSight Server Automation.
General	AIX build date	A new property, Build Date has been added in AIX for Service Packs. You can view this property in the following tabs of the Service Packs: Extended Properties tab AIX Container Properties tab For more information, see Examining patch properties for AIX.
General	SMB upgrade	Server Message Block (SMB) version has been upgraded to SMB version 2 (SMBv2) to avoid exposure to security vulnerabilities (for example,WannaCry ransomware attack). For more information, see multiple-vulnerabilities-in-microsoft-windows-smb-server in documentation. You must ensure that SMBv2 is enabled for Microsoft Windows server for following actions: Add node (Applicable only for Microsoft Windows application server) Remote file server (Applicable only for Microsoft Windows application server and Microsoft Windows file server) Agent Installer Job (Applicable only for Microsoft Windows target server) Unified Agent Installer (Applicable only for Microsoft Windows target server)
Compliance Content	Template updates to newer benchmarks	The component template for the Health Insurance Portability and Accountability Act (HIPAA) policy has been updated to more recent benchmarks: HIPAA on AIX 7.1 For the complete list of available templates, see Compliance policy standards supported by TrueSight Server Automation templates.
General	SHA 256 support	TrueSight Server Automation now supports Secure Hash Algorithm 256 (SHA 256). By default, the following certificates use SHA256 signing algorithm: RSCD self-signed certificate (certificate.pem) For fresh installation of RSCD Agent 8.9.03, the certificate.pem is created with SHA256 Signature Algorithm. If secure logging is configured on RSCD agent, certificate.pem file is used in secure logging. So, in case of upgrade, by default, the existing certificate.pem file is not upgraded to SHA256. To use SHA256 in certificate.pem for upgraded RSCD Agent, perform the following steps: Back up the existing certificate.pem, RSCD log files and respective signature files. This is applicable if you want to verify older RSCD log files on the server. Delete certificate.pem file. Perform any operation against RSCD Agent (for example, restart service, agent info). The RSCD Agent automatically creates a new certificate.pem file with SHA256 Signature Algorithm. For more information, see Session layer security. Application server self-signed certificate (bladelogic.keystore) For fresh installation of application server 8.9.03, the bladelogic.keystore is created with SHA256 Signature Algorithm. In case of upgrade, by default, the existing bladelogic.keystore file is not upgraded to SHA256. To use SHA256 in bladelogic.keystore for upgraded application server, perform the following steps: Back up the old bladelogic.keystore file. Recreate the bladelogic.keystore using blmkcert. Apply the same bladelogic.keystore across the MAS setups. For more information about blmkcert and the steps to apply bladelogic.keystore, see Using certificates to secure communication between clients and Application Servers.

What's changed

The following table lists down the features that have been modified.

Category	Update	Description
Patching	Shavlik upgrade	Modifications: The following changes are done with reference to Shavlik upgrade from Shavlik 9.1 to Shavlik 9.3: In global patch configuration parameters for Shavlik, OEMCatalog.zip file is replaced with OemCatalogWpd.zip file. Patch definition and contents files ( pd5.xml and hf7b.xml) are replaced with WindowsPatchData.zip. For more information, see Creating a patch catalog for Microsoft Windows. The format of the product_categories.xml (Windows Filter Configuration file) is changed in TrueSight Server Automation 8.9.03. If you have previously customized the product_categories.xml file and are upgrading from a version prior to TrueSight Server Automation 8.9.03, you must manually update the changes to the new format (see sample product_categories.xml file for the format). Any manual customization in the product sub categories is overwritten and the customizations are lost. However, BMC recommends that you keep a backup of the product_categories.xml file before upgrading. For more information, see Global Configuration parameter list. A new `exportIvantiProductCatalog` option has been added for Microsoft Windows Patch Downloader utility (offline downloader) to export the products that are available from Ivanti. The exported CSV file is generated with Vendor, Family, Version, Product information. For more information, see Additional commands for Microsoft Windows Patch Downloader utility. This option can be used as reference for customizing product_categories.xml. If you want to add a new product to the filter list in the Windows Catalog tab, you must add a new product_category tag in the product_categories.xml and add a vendor node. You can also add specific information to the optional nodes (family, version, product, include_products, exclude_products). For information about how to add new products to the filter list, see Filters. The Refresh button to refresh the Windows Filter Configuration File while configuring global patch configuration parameters for Shavlik is not available. Adding a hotfix from the Depot > Patch catalog and by using Servers > Browse (Live browse) option is not available. The following options are disabled: Add to Depot As → BlPackage Deploy You can perform the same action by using patching job (Analyze Patch(s) action). For information about ways to add a hotfix, see Adding a hotfix to the Depot. Uninstall from Live browse does not auto-download the payload and you have to manually provide all required inputs. Pre-requisites: Ensure that you meet the following pre-requisites: Ensure that the following components must be updated to TrueSight Server Automation 8.9.03 version: Application Servers/Database BMC Server Automation Consoles File Server RSCD Agent All Windows RSCD agents which are targets of BMC Server Automation Windows Patching BMC recommends that you keep a backup of the product_categories.xml file before upgrading, because any manual customization in the product sub categories is overwritten and the customizations are lost. Post-upgrade tasks: You must perform the following tasks after upgrading the agent, because Catalogs, Patch Analysis Job, remediation prepared with Shavlik 9.1 does not work after upgrade: Update all old catalogs Upgrade agents Re-execute existing patching jobs with updated catalogs manually update the customizations to the new format of product_categories.xml
Patching	Patching support deprecation	Patching support for the following products have been removed: Microsoft Windows XP Microsoft Office 2000 Microsoft Office 2003 Microsoft Windows Server 2003 Microsoft SQL Server 2000 Microsoft SQL Server 2005
Compliance Content	Templates deprecation	TrueSight Server Automation no longer supports the following compliance content templates: CIS - Windows Server 2003 for Domain Controllers CIS - Windows Server 2003 for Member Servers CIS - Red Hat Enterprise Linux 5 CIS SuSE Linux Enterprise Server 10 DISA - Red Hat Enterprise Linux 5 DISA - Windows Server 2003 DC DISA - Windows Server 2003 MS PCI Data Security Standard - Windows Server 2003 PCI Data Security Standard - Solaris8-9 PCI Data Security Standard v2 - Red Hat Enterprise Linux 5 PCI v3 SUSE Linux Server Enterprise Server 10 HIPAA - Windows Server 2003 HIPAA - SUSE 9-10 Linux HIPAA - Solaris 8-9 HIPAA - AIX (5.2 and 5.3) HIPAA - Red Hat Enterprise Linux 5 SOX Data Security Standard - RedHat Linux (5) SOX Data Security Standard - Windows Server 2003 SOX Data Security Standard - SUSE 9-10 Linux SOX Data Security Standard - Solaris8-9 SOX Data Security Standard - AIX (5.2 and 5.3) These content templates are deprecated as updates on the compliance standards as well as the platform have been stopped by their respective vendors. TrueSight Server Automation no longer supports agent for the underlying platforms. These templates are no longer bundled and tested. However, the existing templates in your environment are not modified. If you need to use the existing templates in your environment, you can still use the existing templates. However, if you face any issues on this templates ( if the rules need fix), and you need assistance, contact BMC Customer Support. For more information about the templates supported by the product, see Compliance policy standards supported by TrueSight Server Automation templates.
General	Offline help	TrueSight Server Automation 8.9.03 does not support the local offline help.
Database	permissions	You must apply both the granular and resource permissions: Resource permission GRANT RESOURCE permissions Individual privileges CREATE TRIGGER CREATE SEQUENCE CREATE TYPE CREATE PROCEDURE CREATE CLUSTER CREATE OPERATOR CREATE INDEXTYPE CREATE TABLE For more information, see List of required database permissions.

Downloading the service pack

Service Pack 3 for version 8.9 includes full installers for all components. You can download the files for version 8.9.03 from the TrueSight Server Automation 8.9.03 download page at the BMC Electronic Product Distribution (EPD) website.

For full download instructions, see Downloading the installation files.

For a list of installation programs by OS, see Installation programs for TrueSight Server Automation.

Installing the service pack as a fresh product installation

If you are installing this service pack as a fresh product installation, do one of the following:

To use a centralized UI for installation of most TrueSight Server Automation components, see Installing using the unified product installer.
To install individual components, download the service pack files and then follow the instructions in Installing individual components. To see an overview of the installation steps, see Walkthrough: Installing individual components for Microsoft Windows and SQL Server environments or Walkthrough: Installing individual components for Linux and Oracle environments, depending on your environment.

Upgrading to the service pack

You can upgrade to this service pack from product versions 8.7.x, 8.8.x, 8.9.00, 8.9.01, and 8.9.02.

To upgrade, do one of the following:

To use a centralized UI for installation of most TrueSight Server Automation components, see Upgrading on Windows using the unified product installer. For step by step instructions based on platform, see Walkthrough: Upgrading to the latest version on Windows and Walkthrough: Upgrading to the latest version on Linux.
To install individual components, download the service pack files and then follow the instructions in Upgrading using individual component installers. To see an overview of the installation steps, see Walkthrough: Upgrading using the configurator and individual component installers.

This service pack upgrade includes an upgrade to the Shavlik SDK used by Windows Patching. When you upgrade the TrueSight Server Automation Application Server to version 8.9.03, you must also upgrade the RSCD agent on your Windows target servers to 8.9.03 for Windows Patching to continue to function.

Note: Upgrading the TrueSight Server Automation console

When you upgrade the TrueSight Server Automation Application Server to version 8.9.03, you must upgrade the TrueSight Server Automation Console to version 8.9.03.

Using with BMC Decision Support for Server Automation 8.9

BMC Decision Support for Server Automation version 8.9.00 is not compatible with TrueSight Server Automation version 8.9.03. BMC Decision Support for Server Automation users must install a hotfix on BMC Decision Support for Server Automation 8.9, before installing or upgrading to TrueSight Server Automation 8.9.03. For more information about the hotfix, see Prerequisites in the BMC Decision Support for Server Automation documentation.

Frequently asked questions and other information

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Last modified by Bipin Inamdar on Feb 20, 2020

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Getting started Key concepts User goals and features Getting started with automation Getting started with provisioning Getting started with configuration management Getting started with patch management Getting started with compliance Getting started with BLCLI		Planning Concepts, architecture, deployment, planning, and system requirements. Installing Information about installing the product and migrating product data. Configuring after installation Required post-installation configuration. Upgrading Upgrade process, migration, and configuration.
		Troubleshooting Issues resolution, error messages, logs, and contacting Support.
Using Interface descriptions, using the product.	Administering Security, system administration, maintenance.	Developing Development interfaces and toolkits.	Integrating Integrations with other products.

TrueSight Server Automation 8.9.00

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