Important

   

This space contains documentation for TrueSight Server Automation 8.9.03 and the later service packs for 8.9. For earlier releases, see BMC Server Automation 8.9.

Backup and restore of the TrueSight Server Automation environment

This topic was edited by a BMC Contributor and has not been approved.  More information.

BMC recommends that you set up a backup policy for the TrueSight Server Automation environment to ensure that your data is saved if your environment suffers corruption or failure. Each component of the environment has a specific backup mechanism.

Backup

The following table summarizes the backup mechanisms recommended for the various components in the TrueSight Server Automation environment.

ComponentBackup mechanism
DatabaseBack up the TrueSight Server Automation Schema using your preferred database backup software.
File server

Use your preferred file backup software to back up the entire directory shown in the blasadmin show file location output.

Application Server

Back up the following Application Server files:

  • <install dir>/NSH/br/deployments/bladelogic.keystore
  • <install dir>/NSH/br/deployments/global.properties
  • <install dir>/NSH/share/sensors
  • <install dir>/NSH/scripts
  • If Active Dirctory or Domain logon is enabled:
    • <install dir>/NSH/br/blappserv_krb5.conf
    • <install_dir>/NSH/br/blappserv_login.conf
  • Any custom files not stored in the file server location
  • If you are using certificate authentication for the connection between the Application Server and the RSCD Agents (whether on UNIX or Windows), back up the id.pem file on the Application Server. The id.pem file can be found in the following location:
    • Windows: <WINDIR>\rsc\certs\SYSTEM, where <WINDIR> is typically windows
    • UNIX: /opt/bmc/bladelogic/NSH/br/.bladelogic

The Application Server deployment information is stored in the database, therefore there is no need to preserve the individual deployment directories (NSH/br/deployments)

Note

Ensure that your database and file server backups are correlated.

Restore

The following table summarizes the restore mechanisms recommended for the various components in the TrueSight Server Automation environment.

ComponentRestore mechanism
DatabaseRestore the TrueSight Server Automationschema using your preferred database backup software.
File server

Use your preferred file backup software to restore the file server contents.

Application Server

Use the following guidelines:

  • Install the same version of the Application Server in the same directory location.
  • Do not run the blappconf post-installation wizard. 
  • Restore the backed-up files to their original locations.
  • To restore the Application Server configuration
    • Run a single blasadmin command against template on each application server to trigger the pull of the application server configuration from the database
      • blasadmin -s _template set Database DriverClassoracle.jdbc.driver.OracleDriver (or the appropriate driver class)
  • Start the blappserv service and the existing deployments will be pulled from the database

    The hostname of the restored system must exactly match that of the old system or the application server deployments will not be pulled from the database.

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