Configuring the Notify ARDBC plug-in

The Notify ARDBC plug-in adds real-time notifications functionality to BMC Remedy AR System applications and enables clients to receive notification about events in BMC Remedy AR Server.

You can modify the Notify ARDBC parameters in the pluginsvr_config.xml file located in the pluginsvr sub-directory of your AR System server installation directory:

<plugin>
      <name>BMC.ARDBC.NOTIFY</name>
      <type>ARDBC</type>
      <code>JAVA</code>
      <filename>C:\Program Files\BMC Software\ARSystem\Arserver\plugins\Notify\lib\notifyARDBCPlugin.jar</filename>
      <classname>com.bmc.ar.notify.NotifyARPlugin</classname>
      <userDefined>
        <notifyinstallpath>C:\Program Files\BMC Software\ARSystem\Arserver\plugins\Notify</notifyinstallpath>
        <ServerPort>1840</ServerPort>
        <ProtocolV1Encrypt>true</ProtocolV1Encrypt>
        <EventCache>200</EventCache>
        <VerifyLog>C:\Program Files (x86)\BMC Software\BPPMExtensions\NOTIFY-Plugin-status.log</VerifyLog>
      </userDefined>
    </plugin>

After you make changes to these parameters, restart BMC Remedy AR System for the changes to take effect.

pluginsvr_config.xml parameter descriptions

ParameterDescriptionDefault value
notifyinstallpathLocation of the Notify ARDBC plug-in

C:\Program Files\BMC Software\ARSystem\Arserver\plugins\Notify

ServerPortPort number for the server. If 0 is specified, the plug-in allows the operating system to choose an available port and binds to that port. The actual port is visible in the NOTIFY:servers form.1840, set by install
ProtocolV1EncryptSwitches encryption for V1 protocol on or off. If encryption is switched on (true), the NOTIFY:protocols property for the V1 protocol contains the key to use for encryption. If encryption is switched off (false), the NOTIFY:protocols property for the V1 protocol is empty.true
EventCacheSets the number of events for the event cache. When the size is 0, event caching is disabled.200
VerifyLogLog file location

C:\Program Files (x86)\BMC Software\BPPMExtensions\NOTIFY-Plugin-status.log

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Comments

  1. Uwe Ryczek

    There might be an issue with the "BMC.ARDBC.NOTIFY" plugin implementation.

    If you search the "NOTIFY:servers" and "NOTIFY:protocols" or any vendor form pointing to the "BMC.ARDBC.NOTIFY" plugin using Mid-Tier, you never get a result.

    If you use the "unsupported" BMC Remedy User Tool to serach the forms the expected entries ar shown.

    Jun 22, 2016 03:25
  2. Stefan Hall

    We saw the same behavior, please ask your experts and help us.

    Aug 05, 2017 01:02