Activating and configuring modules for Continuous Compliance for Network Automation

This topic contains information about activating and configuring TrueSight Orchestration modules to support the BMC Continuous Compliance for Networks Automation solution.

• To activate the required modules
• To configure the Change Management module
• To configure the Closed_Loop-SA-Change-Management module
• To configure the Task Management module
• To configure the web services connection data

The solution requires the following modules to be activated and configured:

• AMP-AD-BMC-Remedy-ARS
• AutoPilot-AD-Utilities
• AutoPilot-OA-Change_Management
• AutoPilot-OA-Common_Utilities
• AutoPilot-OA-Configuration_Management
• AutoPilot-OA-Incident_Management
• AutoPilot-OA-Task_Management
• Closed_Loop-SA-Change_Management
• RBA-AD-BMC_Configuration_Automation_Networks

These modules were installed by the TrueSight Orchestration Content Installer but have not yet been activated.

To activate the required modules

1. On the Grid Manager, navigate to Manage > Modules.
2. Select the nine modules on the left side of the screen and click Activate.

The modules are activated and displayed on the right side of the screen.

To configure the Change Management module

1. In the TrueSight Orchestration Grid Manager, select the Manage tab and then the Modules tab.
2. Select the Change Management module on the right side of the screen.
3. Navigate the properties tree, Configuration > BMC_AR_System, and select the Default_username property.
4. Ensure that this value matches the name of the BMC Remedy ITSM logon ID created for the BMC Continuous Compliance for Network Automation solution. 
5. Click OK.

See Change-Management-module in the TrueSight Orchestration online documentation.

To configure the Closed_Loop-SA-Change-Management module

1. If the ITSM Task Assignee Group for your BMC Remedy ITSM user account for TrueSight Orchestration is not set to Change Management, you must change the default Assignee Group in the TrueSight Orchestration Workflow.
   
   If you need to change the default Assignee Group, proceed to the next step. Otherwise, proceed to the next procedure.
2. Change the default Assignee Group, as follows:

   1. Log on to the TrueSight Orchestration Grid Manager with the administrator user name and password.
      You can access the TrueSight Orchestration Grid Manager at the following URL:

      Protocol	URL
      HTTPS	https://FullyQualifiedDomainName:CDPWebServerPort/baocdp
      HTTP	http://FullyQualifiedDomainName:CDPWebServerPort/baocdp

      • FullyQualifiedDomainName represents the host name of the server and the domain name where the configuration distribution peer (CDP) is installed (for example, localhost.bmc.com or server1.bmc.com)
      • CDPWebServerPort represents the actual web server port defined during the CDP server installation. (The default port number is 38080.)
   2. Select the Manage tab and choose Modules.
   3. Select the Closed_Loop-SA-Change-Management module.
   4. Navigate the properties tree, Configuration > BCAN, and select the Project Defaults: Task Query property.
   5. In the text field, change the name of the Network Task Assignee Group from Change Management to your Assignee Group, and click OK.

To configure the Task Management module

1. In the TrueSight Orchestration Grid Manager, select the Manage tab and then the Modules tab.
2. Select the Task Management module on the right side of the screen.
3. Navigate the properties tree, Configuration > BMC_AR_System, and select the Soap_URL property.
4. In the text field, enter the Remedy Mid-Tier URL, and click OK.
5. Select the Soap_User_Name property.
6. Ensure that this value matches the name of the BMC Remedy ITSM logon ID created for the BMC Continuous Compliance for Network Automation solution. 
7. Select the Soap_Password property.
8. Change this parameter, if required, to the password assigned to Soap_User_Name.

See Task-Management-module in the TrueSight Orchestration online documentation.

To configure the web services connection data

1. In the TrueSight Orchestration Grid Manager, select the Manage tab and then the Modules tab.
2. Select the Closed_Loop-SA-Change_Management module.

3. Open the Connection Data property by navigating the properties tree, Configuration > BCAN > Web Services > Connection Data.
   
   It contains the following XML snippet:

   <web-services>
       <adapter>ITSM WSAdapter</adapter>
       <transport>http-rpc</transport>
       <url>http://localhost.domain:8080/baocdp/orca?wsdl</url>
       <user-name>admin</user-name>
       <password>admin123</password>
       <use-ssl-certificate>true</use-ssl-certificate>
       <install-certificate>true</install-certificate>
       <allow-unsigned-certificate>true</allow-unsigned-certificate>
       <workflow-name>:Closed_Loop-SA-Change_Management:Utilities:
           Notify Change Status Update</workflow-name>
       <grid>DEFAULT</grid>
       <workflow-input-name>inputevent</workflow-input-name>
       <ao-host-name>localhost</ao-host-name>
   </web-services>
   

4. Edit the XML values in the snippet to according to your environment. These are descriptions of the XML elements you should configure.

   Element	Description
   adapter	Specifies the name of the BMC Remedy ITSM adapter, if different than the default.
   url	Specifies the fully-qualified domain name (FQDN), port, and webapp name of the TrueSight Orchestration server.
   user-name	Specifies  the administrator user name of the Grid.
   password	Specifies the administrator password of the Grid.
   use-ssl-certificate	Specifies whether to use an SSL certificate to establish a secure connection Valid values: true, false (default)
   install-certificate	Specifies whether to install security certificates automatically Note: You do not need this element if <use-ssl-certificate> is false or blank. Set the value of this element to true if you prefer to have security certificates installed automatically (common). Set the value of this element to false if you prefer to manually export the security certificate from the VirtualCenter server and manually import it into the TrueSight Orchestration's local peer's cacerts file (rare).Valid values: true, false (default)
   allow-unsigned-certificate	Specifies whether to allow unsigned certificates from trusted zones Valid values: true, false (default) Commonly, set the value of this element to true if you are using self-signed SSL certificates. Rarely, on ecommerce sites or military installations, if you need to use signed certificates such as Verisign or Thawte, set the value of this element to false.
   grid	Specifies the name of the Grid.
   ao-host-name	Specifies  the name of the host on which TrueSight Orchestration is installed.

5. Click OK to save the Web Services parameters.
6. Open the Time_Zone parameter by navigating the tree to Configuration > BCAN > Project Defaults > Time_Zone, and replace EST with the time zone where your BMC Remedy ITSM server is located.
7. Click OK to save the Time_Zone parameter.