Configuring after installation
After installation, the system administrators must review and perform the procedures in this section to configure the Track-It! application.
Important
If you want to migrate your data from Track-It! 11.4 to Track-It! 2021, see Upgrading from Track-It! 11.4 to Track-It! 2022.
| Goal | Related topics |
|---|---|
| Configure and set up the Active Directory to import requestors and technicians | Importing users from Active Directory |
Configure the user accounts and permissions for requestors and technicians that are imported from the Active Directory or migrated from a previous version | Managing requestors |
| Set up the Windows authentication for users | Enabling Microsoft Windows Integrated Authentication for Track-It! |
| Configure and set up your Business Rules | Configuring Business Rules |
| Configure your incoming and outgoing email settings | Configuring email |
| Configure and further customize the Track-It! application based on your needs | Administering |
| Set up the Track-It! application using SSL |
Video
The following video (5:18) provides an overview of configurations in Track-It!:
https://youtu.be/da2dx2gXVV4?list=PLibAMtD70sYGYdao7TNnEiuvoHy_z8t4V
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