Using Self Service
Understanding the features and benefits of Self Service.
|Overview of Self Service|
|Editing your profile details and changing your password.||Managing requestor profile|
|Searching and browsing solutions to resolve issues, providing feedback, and rating the solutions.||Browsing for solutions|
|Creating and updating tickets||Reporting issues in Self Service|
|Viewing a list your tickets||On the Self Service home page, click My Tickets.|
|Viewing active announcements||Active announcements are displayed on the Announcements panel on the Self Service home page.|