Synchronizing assets
You can use Asset Synchronization to define a schedule to synchronize the discovered assets from BMC Client Management (BCM). By synchronizing your assets, you can:
- Synchronize the discovered assets and their audited information from BCM
- Initiate an immediate synchronization of assets
- Schedule asset synchronization to run at a specific time of the day
- Automatically set the asset owner to the last logged in user of the asset detected by BCM
Note
Synchronizing assets from BCM might synchronize additional fields from BCM that might not be available in Track-It!.
The Asset Synchronization page also provides synchronization details for you to examine such as the last successful synchronization date, the number of new assets discovered, and the number of updated assets since the last synchronization.
When executing a synchronization of assets, you can optionally set the asset owner for each asset.
This topic contains the following information:
Video
The following video (4:24) provides information about discovering assets:
Types of assets
The following table describes the types of assets:
Asset type | Description |
---|---|
Managed assets | Assets which are connected to the network or have the BCM Agent installed |
Unmanaged assets | Assets which are never connected to the network or do not have the BCM Agent installed |
For more information, see
BMC Client Management documentation
.
Asset synchronization criteria
The following criteria apply for synchronizing assets:
Asset type | Criteria |
---|---|
Managed asset | All Managed assets have one unique identifier (other than Asset Id and Asset Name). This unique identifier is a combination of multiple Asset fields and is used to uniquely identify the Managed assets while synchronizing them. |
Unmanaged asset | Unmanaged assets do not have a unique identifier like Managed assets. Asset Name is used to uniquely identify an Unmanaged asset. |
Best practice
Before you begin
- Ensure that BCM is configured.
- Ensure that the assets in the network have been discovered by the BCM scanner.
To schedule asset synchronization
- On the header bar, expand the hamburger menu and select Configuration.
- Click Asset Management.
- Click Asset Synchronization.
The Asset Synchronization page is displayed. - On the Sync Schedule section, perform the following actions:
- Select Enable Scheduled Asset Sync.
- On Daily at, enter a time to schedule the asset synchronization.
- On the Set Asset Owner section, perform one of the following actions:
- Select Do not set Asset Owner if you do not want Track-It! to set the asset owner.
- Click Save.
The page displays the synchronization results with details about the number of new assets discovered and number of assets that are updated.
To manually synchronize assets
You can manually execute a synchronization of assets at any time. Initiate a manual synchronization of assets from BCM to Track-It!.
- On the header bar, expand the hamburger menu and select Configuration.
- Click Asset Management.
- Click Asset Synchronization.
- On the Set Asset Owner section, perform one of the following actions:
- Select Do not set Asset Owner if you do not want Track-It! to set the asset owner.
- Click Sync Now.
The page displays the synchronization results with details about the number of new assets discovered number of updated assets.
To automatically associate requestors as the owners of audited assets
You can automatically associate particular assets to requestors. In order to complete this task, the following conditions apply:
- The assets you want to associate are devices that are utilized by a specific Windows User ID.
- The assets you want to associate have been audited at least one time.
- The Self Service Information of the requestors you want to associate have Use Windows Authentication selected and contain a valid Windows User ID.
Note
For more information about auditing assets, see Managing Assets.
- On the header bar, expand the hamburger menu and select Configuration.
- Click Asset Management.
- Click Asset Synchronization.
- On the Set Asset Owner section, select Set Asset Owner.
- Click Sync Now.
Track-It! performs a snyc that includes populating the Primary User (Owner) Information for each asset where the following conditions exist:- BCM identifies a primary Windows User ID utilizing the asset
- A matching Windows User ID is discovered for a specific requestor
Where to go from here
After you synchronize assets from BCM into Track-It!, you can define credentials to roll out agents to manage the assets. For more information, see Defining credentials to deploy an agent on assets.
Comments
Log in or register to comment.