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Track-It! 2020 Release 03 online technical documentation is also available in the following languages:

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Managing Purchasing

After an administrator has set up the purchasing settings, master items, and vendors as a technician, you can begin to manage purchasing.  The process table lists the tasks performed by a technician to manage purchasing.


View purchase orders

View open and closed purchase orders.

You can define the view to filter the list of purchase orders based on a selection of criteria.

Defining views and performing actions on Purchasing
Create purchase ordersCreate purchase orders in Track-It!.Creating purchase orders
Associate a purchase item with a ticket or attachment Link a purchase order to a ticket for tracking purposes.

Linking a purchase order to a ticket

Add new purchase itemsSelect purchase items from the list of master items and add them to a purchase order.Adding purchase items to a purchase order
Edit purchase itemsModify details about the purchase items in a purchase order.Editing details about purchase items
Receive purchase items

Record the receiving of purchase items.

You can record receiving purchase items in full or partially.

Receiving items for a purchase order

(If authorized) Cancel a purchase orderCancel a purchase order that is no longer required.Cancelling a purchase order
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