Configuring after installation
After installation, the system administrators must review and perform the procedures in this section to configure the Track-It! application.
If you want to migrate your data from Track-It! 11.4 to Track-It! 2020, see Upgrading from Track-It! 11.4 to Track-It! 2020.
|Configure and set up the Active Directory to import requestors and technicians||Importing users from Active Directory|
Configure the user accounts and permissions for requestors and technicians that are imported from the Active Directory or migrated from a previous version
|Set up the Windows authentication for users||Enabling Microsoft Windows Integrated Authentication for Track-It!|
|Configure and set up your business rules||Configuring business rules|
|Configure your incoming and outgoing email settings||Configuring email|
|Configure and further customize the Track-It! application based on your needs||Administering|
The following video (5:18) provides an overview of configurations in Track-It!: