Configuring after installation

After installation, the system administrators must review and perform the procedures in this section to configure the Track-It! application.

Note

If you want to migrate your data from Track-It! 11.4 to Track-It! 2020, see Upgrading from Track-It! 11.4 to Track-It! 2020.

Goal	Related topics
Configure and set up the Active Directory to import requestors and technicians	Importing users from Active Directory
Configure the user accounts and permissions for requestors and technicians that are imported from the Active Directory or migrated from a previous version	Managing technicians Managing requestors
Set up the Windows authentication for users	Enabling Microsoft Windows Integrated Authentication for Track-It!
Configure and set up your business rules	Configuring business rules
Configure your incoming and outgoing email settings	Configuring email
Configure and further customize the Track-It! application based on your needs	Administering

Video

The following video (5:18) provides an overview of configurations in Track-It!:&amp;amp;lt;p&amp;amp;gt;&amp;nbsp;&amp;amp;lt;/p&amp;amp;gt;

Related topics

Installing