Using Self Service
Understanding the features and benefits of Self Service.
|Overview of Self Service
|Editing your profile details and changing your password.
|Managing requestor profile
|Searching and browsing solutions to resolve issues, providing feedback, and rating the solutions.
|Browsing for solutions
|Creating and updating tickets
|Reporting issues in Self Service
|Viewing a list your tickets
|On the Self Service home page, click My Tickets.
|Viewing active announcements
|Active announcements are displayed on the Announcements panel on the Self Service home page.
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