Licenses
After you obtain a Track-It! license, you can upload and apply the license file that has the extension .licx. For more information, see Applying a License file.
The following table provides information about licenses in Track-It!
| License type | Description |
|---|---|
| Self Service | These licenses are consumed when you provide Self Service access to your requestors. |
| Concurrent | These licenses are consumed when a technician logs in and is released when a technician logs out. |
| Named | These licenses are assigned to specific technicians. |
| Inventory Audit (agents) | These licenses are consumed when a BMC Client Management agent is rolled out to audit an asset. |
| Agentless Hardware / Software Inventory | These licenses are consumed when BMC Client Management performs an agentless discovery of hardware and software details of an asset. |
| Remote Control | These licenses are consumed when a BMC Client Management agent is rolled out to remotely control an asset. |
| Barcode | These licenses are consumed when a Mobile device is registered using Track-It! Mobile App for scanning Barcode assets. Note When you use a new mobile device to scan an asset tag or serial number, a Barcode license is automatically consumed and registered to the mobile device. You can release and retire any registered mobile device from its Barcode license by un-registering it. For more information, see Applying a license file. |
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Consider the following important points about Track-It! licenses:
For example, your Track-It! installation has three concurrent and three named licenses and three technicians with concurrent licenses are currently logged in to the application. If a fourth technician with a concurrent license tries to log in, an error message is displayed indicating there are no available licenses. However, if a technician with a named license tries to log in, they are granted access because their license is assigned specifically to them.