Default language.

Group Web APIs

The Group Web API enables you to request the active groups for a technician.  The post call returns the category object in JSON Format.  The following details describe the Web API:

POST /groups

Description

Returns all active groups for the specified technician in JSON format

Type of call

POST

URL Syntax

http(s)://<servernameOrIP>/<trackitvirtuadirectory>/WebApi/groups

Request Parameters

None

Request Body

Specify the authorizationInfo as follows:

  • (required) UserName – the technician Login ID
  • (required) password – the technician password

    Note: Valid values are strings in plain text.

Execution response

You can retrieve the following values of active groups linked to the technician:

  • Sequence
  • LastModified
  • LastUser
  • Code
  • Comments
  • InActive

Important considerations

This Web API:

  • Does not need any authorization.
  • Can retrieve only active groups.


Example

http(s)://<servernameOrIP>/<trackitvirtuadirectory>/WebApi/groups

Request Authorization Header:

Bearer access_token:"ExPqpLF79Zi+vHZJIXZOGBSQVPKXlFVOfmQzMyfS7SGYJolrDAf3/LZR1qm9X+2OVY60OlEuUYOYaflcIjj7ytZ336b50mu4ieuPnx2AU2vCFgO3eqUe22Up"

Response:

{
 "Groups": [
 {
 "Sequence": 2,
 "LastModified": "2019-01-07T23:46:32.0030000Z",
 "LastUser": "dbo",
 "Code": "HELP DESK",
 "InActive": false
 }
 ]
}

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*