Group Web APIs

The Group Web API enables you to request the active groups for a technician. The post call returns the category object in JSON Format. The following details describe the Web API:

POST /groups

Description	Returns all active groups for the specified technician in JSON format
Type of call	POST
URL Syntax	http(s)://<servernameOrIP>/<trackitvirtuadirectory>/WebApi/groups
Request Parameters	None
Request Body	Specify the authorizationInfo as follows: (required) UserName – the technician Login ID (required) password – the technician password Note: Valid values are strings in plain text.
Execution response	You can retrieve the following values of active groups linked to the technician: Sequence LastModified LastUser Code Comments InActive
Important considerations	This Web API: Does not need any authorization. Can retrieve only active groups.

Example

http(s)://<servernameOrIP>/<trackitvirtuadirectory>/WebApi/groups

Request Authorization Header:

Bearer access_token:"ExPqpLF79Zi+vHZJIXZOGBSQVPKXlFVOfmQzMyfS7SGYJolrDAf3/LZR1qm9X+2OVY60OlEuUYOYaflcIjj7ytZ336b50mu4ieuPnx2AU2vCFgO3eqUe22Up"

Response:

{
 "Groups": [
 {
 "Sequence": 2,
 "LastModified": "2019-01-07T23:46:32.0030000Z",
 "LastUser": "dbo",
 "Code": "HELP DESK",
 "InActive": false
 }
 ]
}

Group Web APIs

POST /groups

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