Configuring Self Service language

Track-It! provides the functionality to translate the field labels and notification messages that are displayed in Self Service. Based on your requirements, you can add a new language. After you add a new language for Self Service, you must customize the field labels and notification messages for that language. For example, you want to display Self Service in German language. You must add the language to list of available languages for Self Service and then customize the value of labels and notification messages.

You must have the system administrator permission to configure a language for Self Service.

The following topics are provided:

To add a language in Self Service

1. On the header bar, expand the hamburger menu  and select Configuration.
2. Select Self Service Configuration > Self Service Language > Language.
3. Click New.
4. In the Add New Language dialog box, in the Language Name field, enter an appropriate name.
5. From the Locale list, select the preferred locale for the language such as English (United State) - en US.
6. To mark the new language as the default language for Self Service, select the Default check box.
7. To display the language in Self Service, select the Display in Self Service check box.
8. Click Save.
9. (Optional) To edit an existing language, select the language and click Edit .
10. (Optional) To delete an existing language, select the language and click Delete .

To configure language translations

1. On the header bar, expand the hamburger menu  and select Configuration.
2. Click Self Service Configuration > Self Service Language> LanguageTranslations.
3. On the Language Translations page, from the list of languages, select the language in which you want to translate such as Deutsch.
4. Do one of the following options:
   • To translate the notification messages that are shown in Self Service, select the System message option.
   • To translate the field labels that are shown in Self Service, select the System Labels option.
5. Click the required option and edit the text.
6. Click Update.

Related topics

Language information

Configuring Self Service

Configuring default settings for Self Service