Customizing the logo and URL displayed in Self Service

You can customize Self Service by configuring your company's logo and URL. Based on your requirements, you can replace the default images with your company logo, and specify your company URL.

To customize the logo and URL for Self Service landing page

  1. Based on the location where you have installed Track-It! on the Track-It! Web server, perform any of the following tasks:

    To update the logo on the Self Service homepage
    1. Navigate to C:\Program Files (x86)\BMC\Track-It!\SelfService\<Content.17.0.0.326>\images\Custom.
    2. Back up the CompanyLogo.png (775x94) file.
    To update the logo on the Self Service login page
    1. Navigate to C:\Program Files (x86)\BMC\Track-It!\SelfService\<Content.17.0.0.326>\images \common.
    2. Back up the TrackIt.png image file.
  2. Create your company logo files to match the dimensions and name of the default files.

  3. Copy and replace the default files.

    Users must clear their browser cache to view the updated Self Service branding.

Related topics

Configuring Self Service

Overview of Self Service

Configuring default settings for Self Service

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