Configuring after installing

After installation, the system administrators must review and perform the procedures in this section to configure the Track-It! application.

GoalInstructions
As an existing Track-It user you want to migrate from version 11.x to the newer version of Track-It!Migrating to Track-It!
Configure and set up the Active Directory to import requestors and techniciansImporting users from Active Directory

Configure the user accounts and permissions for requestors and technicians that are imported from the Active Directory or migrated from a previous version

Managing technicians

Managing requestors




Set up the Windows authentication for usersEnabling Windows authentication for Track-It!
Configure and set up your business rulesConfiguring business rules
Configure your incoming and outgoing email settingsConfiguring email
Configure and further customize the Track-It! application based on your needsAdministering

Video

The following video (05:18) presentation provides an overview of configurations in Track-It!

https://youtu.be/MqU7Z9qL5z4

Related topics

Installing

Installing in Standard mode

Installing in Evaluation mode

Uninstalling Track-It!

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