Applying a license file
After you obtain a Track-It! license, you can upload and apply the license file that has the extension .licx. To ensure that the new license is applied consistently across all services, you must restart all Track-It! services including the Microsoft IIS. For more information about the Track-It! licenses, see Licenses. Technicians with the system administrator permissions can apply a new license.
On the License Update page, you can view:
- The features that are included in your license, in the License Details section.
- The real time consumption of your existing licenses in Track-It! by clicking Refresh
in the License Usage section.
The following topics are provided:
Applying a Track-It! license file
- On the header bar, expand the hamburger menu
, and select Configuration.
- Click Application Settings > Product Updates > License Update.
- On the License Update page, click Apply new license file.
- In the Upload New License File dialog box, click Browse to locate the license file, and then click Open.
- Click Upload.
- In the Warning dialog box, click OK.
Applying a BMC Client Management license file
Use one of the following procedures to apply the BMC Client Management license file so that Track-It! can be authorized to use BMC Client Management services that discover, synchronize and audit assets.
- To apply the BMC Client Management license file manually
- To apply the BMC Client Management license file from the BMC Client Management console
To apply the BMC Client Management license file manually
- Stop the BMC Client Management master service.
- Copy and move the host.xml(<install>\Client Management\Master\data\Vision64Database\license) file to a different location.
- Copy the new BMC Client Management license file to the <install>\Client Management\Master\data\Vision64Database\license folder on the BMC Client Management master server.
- Start the master service to reflect new license parameters.
To apply the BMC Client Management license file from the BMC Client Management console
- Log on to the BMC Client Management console.
- On the BMC Client Management console, go to Global Settings, and click Licenses.
- From About License list, click Import a new license.
- Select the appropriate license file and click Open to apply the BMC Client Management license file.
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