Product Support

BMC has over one hundred product support pages, accessed from the "Downloads and Products" navigation menu, that combine product information, knowledge articles, community posts, downloads, and much more into a single product-specific page. Pages are product and version-specific.

image2021-5-19_14-34-25.png

BMC's most popular products are displayed for a user who has not yet logged in:

image-2024-1-19_13-17-55.png

Logged-in users will see product support pages for their favorite products:


image-2024-1-19_13-19-54.png


Click a product name to go to the product support page for that product:


image-2024-1-19_14-21-48.png

Product Support pages offer:

  1. Version-specific product lifecycle information
  2. Direct access to product and version-specific documentation
  3. Immediate click-through to downloads and patches for the product and version
  4. Find platform, database, managed technologies, and third-party compatibility information for BMC Suites, Solutions, and Products
  5. Licensing information (only for products that require licenses)
  6. Answered questions about this product from BMC community
  7. 'How-to' videos from YouTube for this product 
  8. The most recent knowledge articles for the product
  9. The latest product-specific Community information
  10. Training courses
  11. Subscription to Product Alert emails image2021-5-19_14-38-5.png
  12. Rapid access to log a case for this product
  13. The ability to mark products as favorites to personalize your online experience of BMC websitesimage2021-5-19_14-39-28.png

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*