Product Support

BMC has over one hundred product support pages, accessed from the "Downloads and Products" navigation menu, that bring together product information, knowledge articles, community posts, downloads and much more into a single product-specific page. Pages are product and version specific.

BMC's most popular products are displayed for a user that has not yet logged in:

Logged in users will see product support pages for their favorite products:

Click a product name to go the product support page for that product:

Product Support pages offer:

  1. Version-specific product lifecycle information
  2. Direct access to product and version specific documentation
  3. Immediate click-through to downloads and patches for the product and version
  4. Licensing information (only for products that require licenses)
  5. Answered questions about this product from BMC community
  6. 'How-to' videos from YouTube for this product 
  7. The most recent knowledge articles for the product
  8. The latest product-specific Community information
  9. Training courses
  10. Subscription to Product Alert emails 
  11. The ability to mark products as favorites in order to personalize your online experience of BMC websites 
  12. Rapid access to log a case for this product
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