Look up product compatibility


Issues with BMC software can often stem from compatibility problems between different elements of our IT environments. To help pinpoint such problems, BMC Support offers the Compatibility Matrix utility.

From the Support Central home page, click the Product Compatibility tile, or click the Product Compatibility link from the Downloads & Patches dropdown:

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Once you are in the Compatibility Matrix site, you can search for the information you require by entering a product name and selecting the appropriate version. In addition to showing product compatibility information related to operating systems, databases, and other technical requirements, the Compatibility Matrix also features:

  • Export capabilities - you can export to CSV for offline use
  • Sharing - you can share the URL (containing one or more products) with your team for quick reference
  • Recently viewed - your most recent searches are available for easy access

A link to additional help documentation is available at the bottom of the page.

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Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*