BMC Atrium Single Sign-On second node upgrade fails change due to change of certificate
If BMC Atrium Single Sign-On second node upgrade fails, check whether the tomcat truststore and keystore files keep certificate with CN=FQDN of machine where first node is installed. Do not replace such certificates as it could lead to failing connection between cluster nodes.
Upgrading from 7.6.04 to 8.1 silent installation issue
When upgrading BMC Atrium Single sign-On from version 7.6 to 8.1 version, if version 7.6 was installed through the UI and version 8.1 was installed by a silent installation, and error occurs because of differences in the host names provided during these installs (uppercase versus lowercase).
- In a BMC Atrium Single Sign-On UI installation, uppercase host names are the default, for example, KBP1-DHP-F48200.synapse.com.
- In a BMC Atrium Single Sign-On silent installation, lowercase host names are the default, for example, kbp1-dhp-f48200.synapse.com.
Two methods are provided for upgrading BMC Atrium Single Sign-On where version 7.6 was installed using the UI and version 8.1 uses a silent installation.
Different case values for only the browser works correctly because there is no difference between uppercase and lowercase addresses. However, the host name value is used for BMC Atrium Single Sign-On administration configuration where as host names are case-sensitive. The case-sensitive difference causes an error during the upgrade.
BMC Atrium Single Sign-On version 7.6 UI installation example
BMC Atrium Single Sign-On version 8.1 silent installation example
Upgrading without specifying the host name
During the BMC Atrium Single Sign-On version 8.1 UI upgrade, if you do not provide values for the following parameters, the upgrade Installer fills in the values from the previous installation.
- Destination Directory
- Tomcat, tomcat ports
- Cookie domain
- Delete the
ATRIUMSSO_HOST_NAMEproperty from the SSOSilentInstallOptions.txt file.
- Run the silent installation without providing the above parameters..
Upgrading by re-defining the host name
Alternatively, re-define the host name in the SSOSilentInstallOptions.txt file.
Before running the BMC Atrium Single Sign-On version 8.1 silent installation, run the
mod.bat/mod.shcommand to obtain the BMC Atrium Single Sign-On server name.
For example, (Microsoft Windows):
<ATRIUM_DIR>\tomcat\webapps\atriumsso\WEB-INF\tools\ssoadm\atriumsso\bin\mod.bat list-servers -u amadmin -f D:\pass.txt
Where pass.txt is the file with the non-encrypted password for the BMC Atrium Single Sign-On administrator user (amadmin).
- Edit the SSOSilentInstallOptions.txt file and modify the
ATRIUM_HOST_NAMEparameter to reflect only the BMC Atrium Single Sign-On server name.
On the following example, KBP1-DHP-F48200.synapse.com is the correct value.