Running a health check on the BMC Atrium Single Sign-On integration
After you finish all these procedures, run a health check of your integration of BMC Atrium Single Sign-On with BMC Remedy AR System.
- On the Mid Tier computer, log in to the BMC Remedy Mid Tier Configuration Tool.
The default path is http://midTierServer.FQDN:8080/arsys/shared/config/config.jsp.
http://vw-pune-bmc-dv88.labs.bmc.com:8080/arsys/shared/config/config.jspIf your integration is successful (for example, by using the not_enforced.txt file during the agent deployment), you should see the normal Mid Tier configuration logon, not the BMC Atrium SSO logon screen.
Clear the cache on your browser if you see redirect errors.
- Log on to the AR System server.
The BMC Atrium Single Sign-On server redirects the server URL to the BMC Atrium Single Sign-On server, and the BMC Atrium SSO logon screen appears.
- Enter the User Name and Password of an AR System user and then click Log In.
Demo is the AR System default logon (without any password).
If BMC Atrium Single Sign-On is properly integrated and configured, the Applications startup page appears.