Running a health check on the BMC Atrium Single Sign-On installation

After you finish all these procedures, run a health check of your integration of BMC Atrium Single Sign-On with BMC Remedy AR System.

To run a health check on the BMC Atrium Single Sign-On integration

1. Log on to the BMC Remedy Mid Tier Configuration Tool.
   The default path is http://<FQDN midtier server>:<port>/arsys/shared/config/config.jsp.
   For example:
   http://Midtier.bmc.com:8080/arsys/shared/config/config.jsp

   Tip

   Clear the cache on your browser if you see redirect errors.

   If your integration is successful, you should see the normal Mid Tier configuration logon, not the BMC Atrium SSO logon screen.
   
2. In the AR Server Setting panel, verify that the list of AR System servers includes their fully-qualified domain names.
3. Log on to the AR System server.
   For example:
   http://Midtier.bmc.com:8080/arsys
   The BMC Atrium Single Sign-On server redirects the server URL to the BMC Atrium Single Sign-On server, and the BMC Atrium SSO logon screen appears.
   
4. Enter the User Name and Password of an AR System user and then click Log In.
   If BMC Atrium Single Sign-On is properly integrated and configured, the Applications startup page appears.