This documentation supports the 9.0 version of BMC Atrium Single Sign-On, which is in "End of Version Support." However, the documentation is available for your convenience. You will not be able to leave comments.

Click here to view the documentation for a supported version of Remedy Single Sign-On.

Patch 2 for version 9.0.00: 9.0.00.02

Patch 2 for BMC Atrium Single Sign-On 9.0.00 (9.0.00.02) is a security patch and addresses known vulnerabilities in third-party libraries and introduces Java 8 support.

This topic contains the following information about fixes and new features in BMC Atrium Single Sign-On 9.0.00 Patch 2 (9.0.00.02), and provides instructions for downloading and installing the patch.

 

Corrected issues

To learn about the issues corrected in Patch 2 (9.0.00.02), see Known and corrected issues. Click the Corrected in column heading to sort the table by version. 

Installing the patch

Patch 2 for BMC Atrium Single Sign-On 9.0.00 (9.0.00.02) is a full installation. The patch is an upgrade and can be installed on an existing installation. You can download the 9.0.00.02 installation files from the Patches tab on the BMC Electronic Product Distribution (EPD) site and perform installation by using your normal installation process. For instructions about downloading the files that you need for installation, see Downloading the installation files.

Recommendation

Back up BMC Atrium Single Sign-On before proceeding with the patch installation. 

Java 8 Support

BMC Atrium Single Sign-On is supported by Java 8 from this patch release.

Installer improvements

With the Patch 2 for BMC Atrium Single Sign-On 9.0.00 (9.0.00.02) release, the installer has the following improvements:

  • Support for Java 8.
  • Validation of BMC Atrium Single Sign-On URL during integration with BMC Remedy AR System.
  • Correction of BMC Atrium Single Sign-On URL in the summary installation window.
  • Removed delays during Tomcat and LDAP ports validation.
  • Improvement in user experience by addition of information on detecting available Tomcat ports.

Where to go from here

For information about the issues that are corrected in this patch, see Known and corrected issues.
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Comments

  1. Alejandro Cortes

    Hi,

    The file for Patch 2 for BMC Atrium Single Sign-On 9.0.00 (9.0.00.02), is not available yet in the EPD.

    Regards.

    Apr 06, 2016 04:23
  2. Mahendra Mahalkar

    The Patch 002 is still not available on EPD, even patch 001 is also found to be removed.

    Jul 11, 2016 01:54
  3. Mahendra Mahalkar

    Please provide a way to download Patch 2.

    Jul 11, 2016 01:55
    1. Punam Saxena

      Hi Mahendra Mahalkar,

      Both patches are available on EPD and you can get the download instructions from the page Downloading the installation files. Ensure that you type the name of the product as "BMC Atrium Single Sign On" in the Filter Products field.

      Jul 11, 2016 04:41
      1. Mahendra Mahalkar

        Hi Punam,

        I followed the same instructions, but not getting any search results for "BMC Atrium Single Sign On". If you try yourself on BMC Support Site, I believe you will also get same result.

         

        Regards,

         

        Jul 11, 2016 05:43
        1. Punam Saxena

          Hi Mahendra Mahalkar,

          I have confirmed that the patches are available on EPD. Please contact our customer support for further instructions.To contact customer support click here.

          Jul 11, 2016 06:09
  4. Roger Gonzalez

    As of today 10/05/2016 the patch 2 is not available. I only see the patch 1 but don't have permission to add an screenshoot to prove it. Can you please confirm if the customers get a different view of the patches.

     

    Regards,

     

    Oct 05, 2016 01:38
    1. Punam Saxena

      Hi Roger Gonzalez,

      I have confirmed that the patches are available on EPD. Please contact our customer support for further instructions.To contact customer support click here.

      Regards,

      Punam

      Oct 24, 2016 06:50