Log on and log off behavior
When using a single sign-on system, the normal authentication behavior is altered. The practice of logging on when you start a product is automatically performed when the second product is started. This change happens without any user involvement.
When you log off, you are logged off of all BMC Atrium Single Sign-On integrated products.
If you want to continue working with other BMC products:
- Quit the product instead of logging out of BMC Atrium Single Sign-On.
- If the product supports application-only log off, log off the application and close the browser.
Important
When quitting an product, the normal behavior is to log off and then quit. This process results in termination of all the product connections. If you want to continue working with other BMC products, quit the product that you are finished with, but only log off the last product.
With web applications, the BMC Atrium Single Sign-On authentication status is maintained through sessions within the web browsers. When web applications share the same browser session, the authentication state with BMC Atrium Single Sign-On is shared by these applications.
To use a different login ID without logging off BMC Atrium Single Sign-On, you must start a new session in the web browser. The following table summarizes how to share current sessions and how to create new sessions with the browsers supported by BMC Atrium Single Sign-On.
Session behavior in supported browsers
Browser | Share Session | New Session |
|---|---|---|
Firefox 4 | New tab, Ctrl-N for new window, or launch from Start menu or shortcut | Use Private Browsing |
Internet Explorer 7 | New tab or Ctrl-N to create a new window | Launch new browser using Start menu or shortcut |
Internet Explorer 8 | New tab, Ctrl-N to create a new window, or launch new browser from Start menu or short-cut | Use New Session in File menu |
Internet Explorer 9 | New tab, Ctrl-N to create a new window, or launch new browser from Start menu or short-cut | Use New Session in File menu |
When BMC products launch a new application, the applications use the process needed to ensure a shared session and a seamless experience.
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