This documentation supports the 9.0 version of BMC Atrium Single Sign-On, which is in "End of Version Support." However, the documentation is available for your convenience. You will not be able to leave comments.

Click here to view the documentation for a supported version of Remedy Single Sign-On.

Integrating BMC Dashboards for BSM

If you plan to use BMC Atrium Single Sign-On as your method of authentication, you must install and configure the BMC Atrium Sign-On server before installing BMC Dashboards for Business Service Management (BSM). Also, ensure that any users that you want to use in BMC Dashboards for BSM exist in the BMC Atrium Single Sign-On server.

Before you begin

  • Install BMC Atrium Sign-On server and configure with an authentication method before installing BMC Dashboards for BSM.
  • Ensure that the BMC Dashboards for BSM administrator and any users that you want to use in BMC Dashboards for BSM exist in the BMC Atrium Sign-On server. See Managing users and Managing user groups.
  • If you want to use the latest features of BMC Atrium Single Sign-On, you must upgrade to the 9.0 web agents libraries on your existing BMC product servers.You do not need to reintegrate your products with BMC Atrium Single Sign-On. Contact the respective BMC product administrator for upgrading agent libraries.

Note

For BMC Dashboards for BSM version 7.7.00 and higher, instead of re-installing, you can run the installer again to set the BMC Atrium Single Sign-On parameters.

To integrate BMC Dashboards for BSM

When executing the BMC Dashboards for BSM installer, select the BMC Atrium Single Sign-On Authentication method and provide the following information:

Field

Description

Fully Qualified Host Name

Fully qualified host name of the BMC Atrium Single Sign-On server.

HTTPS Port Number

HTTPS port number used by the BMC Atrium Single Sign-On server.

Administrator Name and Password

User name and password for the BMC Atrium Single Sign-On server administrator.

BMC Dashboards administrator Name and Password

User name and password of the BMC Dashboards for BSM administrator user. This user must exist in BMC Atrium Single Sign-On.

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