This documentation supports the 9.0 version of BMC Atrium Single Sign-On, which is in "End of Version Support." However, the documentation is available for your convenience. You will not be able to leave comments.

Click here to view the documentation for a supported version of Remedy Single Sign-On.

Integrating BMC Atrium Orchestrator Platform

Users, user groups and privileges defined in BMC Atrium Single Sign-On are used for BMC Atrium Orchestrator Platform group mapping. See Managing users and Managing user groups.

Before you begin

BMC Atrium Single Sign-On  must be installed and configured before installing BMC Atrium Orchestrator Platform 7.8.

  • Download the installation files from the BMC EPD website. Ensure that the latest version of BMC Atrium Single Sign-On is implemented.
  • Ensure that the target computer meets the minimum system requirements for your environment.
  • Complete the BMC Atrium Orchestrator Platform installation worksheet.
  • Exit all other programs.
  • Log on as an administrator and have administrator rights on the computer where you will install BMC Atrium Single Sign-On.
  • Prepare to run the installation program for your operating system.
  • If you want to use the latest features of BMC Atrium Single Sign-On, you must upgrade to the 9.0 web agents libraries on your existing BMC product servers.You do not need to reintegrate your products with BMC Atrium Single Sign-On. Contact the respective BMC product administrator for upgrading agent libraries.

For example, you must update Terminal Services configuration options and configure the DEP feature if you are using Windows. For more information, see Configuring terminal services on Windows 2008 and Windows 2012 computers and Configuring DEP on Windows computers.

Note

The Apache Tomcat server used by BMC Atrium Single Sign-On cannot be shared with any product that integrates with BMC Atrium Single Sign-On (for example, BMC Atrium Orchestrator). BMC recommends that you install BMC Atrium Single Sign-On on a different computer from the computer where you plan to install a BMC product (for example, the AR System server or the BMC Remedy Mid Tier).

BMC Atrium Orchestrator Platform installation worksheet

BMC Atrium Single Sign-On is a required server component that you install first, before any other BMC Atrium Orchestrator components. Before installing BMC Atrium Single Sign-On, use this worksheet to record information specific to your system. The installation parameters in this worksheet correspond to the parameters in the GUI installation and the options file.

Directory Selection panel

Installation parameter

Default value and notes

Your value

Destination Directory

  • Windows:
    C:\Program Files\BMC Software\AtriumSSO
  • UNIX:
    /opt/bmc/atriumsso

 



Server panel

Installation parameter

Default value and notes

Your value

Hostname

Fully qualified host name of the server where you install BMC Atrium Single Sign-On

 



BMC Atrium SSO Cluster Options panel

Installation parameter

Default value and notes

Your value

Non-clustered BMC Atrium SSO Server (Current Setting)

Stand-alone Single Sign-On Server

 

Clustered BMC Atrium SSO Server

Implemented as a redundant system with session failover. Clustered installation requires at least two nodes

 



Tomcat Application Server Selection panel

Installation parameter

Default value and notes

Your value

Install New Tomcat

Install new Tomcat server on the computer where you install BMC Atrium Single Sign-On

 

Use External Tomcat

Path where the external Tomcat Application Server resides

 



Tomcat Application Server Information panel

Installation parameter

Default value and notes

Your value

HTTPS port number

HTTPS port number used by the BMC Atrium Single Sign-On server

 

Shutdown port number

Shutdown port number used by the BMC Atrium Single Sign-On server

 



BMC Atrium SSO Server Information panel

Installation parameter

Default value and notes

Your value

Cookie Domain

Network domain of the computer on which you are installing the server

 

Password

Password required to log on to BMC Atrium Single Sign-On server

 

Confirm Password

Confirm the password

 

Where to go from here

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