This documentation supports the 9.0 version of BMC Atrium Single Sign-On, which is in "End of Version Support." However, the documentation is available for your convenience. You will not be able to leave comments.

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Authenticating to the correct realm automatically

When the BMC application user logs on to a BMC application URL such as https://company.bmc.com/arsys or https://xyz.onbmc.com/arsys, for the first time, the login page prompts the user to enter a domain name based on which you are prompted to enter your log on credentials for your realm. The user can either enter the domain name as domainname.com or enter the complete email format name such as user@domainname.com for authenticating to the correct realm automatically.

Note

The users have to enter the domain name when they log on to the application only for the first time. The browser will save the domain name for subsequent logon requests.

After the users have entered a valid domain name, the browser is redirected to the BMC Atrium Single Sign-On server log on page where they have to enter valid credentials for their realm. After successful authentication, they can access the relevant application. Additionally, the domain used for authentication is verified with the domain specified in the your username. For example, the web agent verifies the request with username user@domainname.com against the correct realm. If the credentials pass this validation, this domain is used for authentication during subsequent next log on requests.

The following image displays the domain name field.

Note

To avoid using the domain name using UI, you can enter the domain name in the URL directly as shown in the following example, https://company.bmc.com/arsys?domain=domainname.com. You will be redirected to the correct realm logon page.

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Comments

  1. Radhika Narayanan

    "When the BMC application userb logs on to a BMC application URL such as https://company.bmc.com/arsys orhttps://xyz.onbmc.com/arsys, for the first time, the login page prompts the user to enter a domain name...."

    I did not get the login page prompting the domain name. When the URL itself is showing the domain name, why should SSO prompt for the domain name one more time?

    I believe SSO will prompt for domain name if users from different Tenant domains are accessing a single URL?

     

    Jul 31, 2014 05:52
    1. Abhay Chokshi

      Hi Radhika,

      Irrespective of the single or multiple tenant domains, the domain page will be visible if you have not added the name in your URL.

      The note on the page provides the necessary information:

      "To avoid using the domain name using UI, you can enter the domain name in the URL directly as shown in the following example, https://company.bmc.com/arsys?domain=domainname.com. You will be redirected to the correct realm logon page."

      Aug 13, 2014 11:56
  2. Martin Penev

    Hello,

     

    Isn't 'domain' a parameter that should be added to the BMC Atrium SSO Login URL, not to the Mid-Tier URL?

     

    Best Regards,

    Martin

    Mar 26, 2015 03:54
    1. Kamalakannan Srinivasan

      Hi Martin,

      Thank you for your comment.

      The domain parameter must be added to the Mid Tier URL.

      Regards,
      Kamal

      Mar 27, 2015 10:01
      1. Martin Penev

        Hello,

         

        Thanks for your reply.

         

        Best Regards,

        Martin

        Mar 30, 2015 12:24
  3. Kamalakannan Srinivasan

    Hi Martin,

    Thank you for your comment. I will verify this with the concerned SME and get back to you.

    Regards,

    Kamal

     

    Mar 26, 2015 04:24