Out of support


This documentation supports the 8.1 version of BMC Atrium Single Sign-On, which is in "End of Version Support." However, the documentation is available for your convenience. You will not be able to leave comments.

Click here to view the documentation for a supported version of Remedy Single Sign-On.

Integrating BMC Atrium Single Sign-On with Mid Tier deployed on Websphere

When BMC Remedy Mid Tier is deployed as webapp, the agent jar files are not bundled along with the BMC Remedy Mid Tier. For integrating the BMC Atrium Single Sign-On server with BMC Remedy Mid Tier installed on a Websphere server, you need the webagent jar files directory from another BMC Remedy Mid Tier server installed on Apache Tomcat and paste it to the BMC Remedy Mid Tier installed on the Websphere server.


Before integrating BMC Remedy Mid Tier with BMC Atrium Single Sign-On, ensure that the mid tier works in the Websphere environment.

To integrate Websphere with BMC Atrium Single Sign-On

  1. Use the container type as WEBSPHEREV7.
  2. Ensure that the bin/wsadmin.sh exists under --container-base-dir: /opt/ibm/WebSphere/AppServer8/profiles.
  3. Add the <config_dir> parameter to the following command:
    --instance-config-directory <config_dir>.

    where, <config_dir> is the WebSphere server instance configuration directory.

    For example,
  4. Add the <instance_name> parameter to the following command:
    --server-instance-name <instance_name>

    where, <instance_name> is the Websphere instance name.

    For example,--server-instance-name server1
  5. Check if the JVM truststore Websphere is configured with HTTPS. The Websphere should redirect to the same directory as the Websphere connector.
  6. Get the webagents directory from another mid tier installed on Apache Tomcat server:
    1. Zip the contents of the directory from another mid tier server midtier/web-inf/webagent
    2. Copy this zip file to the following directory on the websphere server.


    3. Unzip the file.

  7. Run the agent deployment command from the following directory.

    /opt/ibm/WebSphere/AppServer8/java/bin/java -classpath /opt/ibm/WebSphere/AppServer8/profiles/was_XXX.app_04/installedApps/was_dsv/arsys.ear/midtier_linux.war/webagent/deployer
    - jar deployer.jar --install 
    - container-type "WEBSPHEREV7" 
    - atrium-sso-url "https://vrt00XX.XXXX.net:8443/atriumsso" 
    - web-app-url "http://XXXX.XXXX.net/arsys" 
    - container-base-dir "/ opt/ibm/WebSphere/AppServer8" 
    - instance-config-directory "/opt/ibm/WebSphere/AppServer8/profiles/was_XXX.app_04/config/cells/was_dsv/nodes/app_04/servers/remedy_02"
    - server-instance-name "remedy_02" 
    - admin-name amadmin 
    - admin-pwd PASSWORD 
    - jvm-truststore "/ opt/ibm/WebSphere/AppServer8/java/jre/lib/security/cacerts" 
    - jvm-truststore-password changeit 
    - not-enforced-uri-file "/opt/ibm/WebSphere/AppServer8/profiles/was_dsv.app_04/installedApps/was_dsv/arsys.ear/midtier_linux.war/not-enforced.txt" 
    - web-app-logout-uri/shared/loggedout.jsp

BMC Remedy Mid Tier is now integrated with BMC Atrium Single Sign-On. You do not need to perform the steps mentioned in Running the SSOMidtierIntegration utility on the Mid Tier

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