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BMC

MainView SRM Enterprise Storage Automation 8.0

All versions


This space contains information about the 8.0.00 release of the MainView SRM Enterprise Storage Automation product and the MainView SRM Automation package.

The MainView SRM suite of products provides a wide range of services and functions to help you manage your entire enterprise storage system.

Notices
updated 30 Jun

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Customizing MainView SRM products

 

Provides information on customizing your MainView SRM environment after completing the installation and configuration of the products.

Using MainView SRM products

 

Provides an overview of the MainView SRM product line and explains how to use it.

Using MainView SRM Enterprise Storage Automation

 

Provides an overview of the Enterprise Storage Automation product and explains how to use it.

Reference for MainView SRM products

 

Provides reference information for all of the MainView SRM products.

Syntax statements

 

Explains the conventions used for syntax statements

[MainView Infrastructure documentation]

 

Provides information that is common to all MainView products, such as how to navigate views, create your own views, and administer the MainView environment.


Mainframe common infrastructure documentation

 

Provides information about managing global infrastructure components that certain mainframe BMC products use, including the BMC Runtime Component System.

Installation

 

Information about installing and maintaining the product.

Messages

 

Messages for BMC mainframe products:

  • BMC products for DB2
  • BMC products for IMS
  • Cost Optimization products
  • MainView products

Troubleshooting

 

Provides a list of frequently asked questions developed by BMC Customer Support for the MainView SRM products.


PDFs and videos

This topic provides access to PDFs and videos that support this product. It also explains how to create your own custom PDFs.

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Creating a custom PDF

If you are logged in, you can create a PDF from any topic in the space. Use the following procedure to create a PDF of either the current topic or multiple pages (a parent topic and its child topics):
  1. Go to the branch or topic for which you want to create a PDF.

  2. On the toolbar in the upper-right of the window,  clickand select Export to PDF:

    Important

    Although you can export to Microsoft Word, this portal is not optimized for Word exports. If you require an export in XML or HTML format, contact us Open link .

  3. In the Exporting PDF dialog box:

    • In the Template box, select one of the following PDF styles:
      • Simple to export a PDF with no cover, table of contents, or index 
        By default, the Simple template exports only the current page.
      • Standard to export a traditional PDF with a cover, table of contents, and index 
        By default, the Standard template exports the current page and its child pages.

      Example

      In this example, selecting This page and its children creates a PDF of all topics in the space's "Reference" section:

    • In the Export Scope box, select what you want to export:

      • Only this page to export the current page
      • This page and its children to export an entire section (current page and any child topics)
  4. Click Export.

For more information, see Help for BMC Online Technical Documentation Open link .

Videos

This section lists videos that supplement the text-based documentation.

 
This library offers Quick Courses related to BMC AMI Storage:

This library offers Quick Courses related to BMC AMI Storage Automation:

 


FAQs and additional resources

This topic answers common questions and explains how to access additional resources, including BMC Support.

Frequently asked questions

This section answers frequently asked questions (FAQs) about the documentation portal.

 
The following are general questions about mainframe documentation:
  • How can I get a PDF of selected content in a space?

    If you are logged in, you can create a PDF from any topic in the space. Use the following procedure to create a PDF of either the current topic or multiple pages (a parent topic and its child topics):
    1. Go to the branch or topic for which you want to create a PDF.

    2. On the toolbar in the upper-right of the window,  clickand select Export to PDF:

      Important

      Although you can export to Microsoft Word, this portal is not optimized for Word exports. If you require an export in XML or HTML format, contact us Open link .

    3. In the Exporting PDF dialog box:

      • In the Template box, select one of the following PDF styles:
        • Simple to export a PDF with no cover, table of contents, or index 
          By default, the Simple template exports only the current page.
        • Standard to export a traditional PDF with a cover, table of contents, and index 
          By default, the Standard template exports the current page and its child pages.

        Example

        In this example, selecting This page and its children creates a PDF of all topics in the space's "Reference" section:

      • In the Export Scope box, select what you want to export:

        • Only this page to export the current page
        • This page and its children to export an entire section (current page and any child topics)
    4. Click Export.

    For more information, see Help for BMC Online Technical Documentation Open link .

  • Where can I get documentation for all BMC mainframe products?

    Go to the docs.bmc.com main dashboard and click the name of a specific product area, or click here to go directly to the list of all products.

    Important

    If you're looking for the Control-M mainframe documentation, click the Control-M box on the dashboard, or click here to go directly to the Control-M space.

Additional resources

The following BMC sites are external to this portal and provide information that you might find helpful:

Support information

The following questions offer information about BMC Support:

  • How can I contact BMC Support?

    If you have problems with or questions about a BMC product, or for the latest support policies, go to Support Central Open link . You can search the Knowledge Base for help with an issue or download products and maintenance.

    If you do not have access to the web and you are in the United States or Canada, contact BMC Support at 800 537 1813. Outside the United States or Canada, select your country at Contact BMC to view local Support Contacts.

  • How can I check a product version's support status?

    You can find the support status for specific product versions on Support Central. Selecting a product from the “A–Z Supported Product List” shows:

    • All versions of the product and their current support levels (full or limited)
    • Dates on which support ends

    You can also find information about the latest support policies on Support Central.

  • Where can I get the security certificates required to transfer files to BMC Support?

    BMC Support requires a security certificate when you are using the File Transfer Protocol Secure (FTPS) method to send files to BMC Support. The Secure File Transfer User Guide for BMC Customers Open link  explains how to use the certificate.

    The following table includes the security certificate:

    CertificateValidity
    Effective from April 6, 2021, until further notice




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