This documentation supports the 9.1 version of Service Request Management.

To view the latest version, select the version from the Product version menu.

Troubleshooting Identity Request Management issues

Identity Request Management no longer supported

The Identity Request Management (IRM) module is no longer supported in versions 9.0 and later of BMC Service Request Management. However, IRM continues to be shipped for reference in version 9.1.00 of BMC Service Request Management.

For more information about the end of life of IRM, see Product announcements.

This section discusses issues related to Identity Request Management.

The following topics are provided:

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