Modifying or deleting work order templates
- From the Application Administration Console, click the Custom Configuration tab.
- From the Application Settings list, select Service Request Management > Work Order > Work Order Template, and click Open.
- To switch the form to Search mode, click New Search from a browser.
- Enter the search parameters to find the template to modify or delete, and click Search.
- To modify a template, select it, make your changes, and click Save.
- To delete a template, select it, and delete it using one of the following methods:
- Change to Status field value to Delete, and save the change template.
- If you have AR Admin permissions, click the Delete button below the results list in the browser.
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