Configuring assignments in work order templates
You can assign work orders when you create a work order template, or later in the work order itself, as explained in Configuring work assignments.
To configure assignment settings in a work order template
- In the Work Order Template form, click the Assignment tab.
- For the Request Manager, specify the following information:
- In the Support Company field, select the company that the work order is assigned to.
- In the Support Organization field, select an organization.
- In the Support Group Name field, select a group.
- In the Request Manager field, select a manager.
- For the Request Assignee, specify the following information:
- In the Support Company field, select the company to implement the work order.
- In the Support Organization field, select an organization.
- In the Support Group Name field, select a group.
- In the Request Assignee field, select an assignee.
- Click Save.
- Register the work order template for use with an AOT.
- Create a PDT using this AOT.
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